Cordless Portable Power Cleaner EN
15
TROUBLESHOOTING
Symptom Possible causes Solution
Machine turns on but
it does not draw any
water or there is not
sufficient pressure.
Power nozzle is too high from
the water source surface.
Lower the machine below 5ft/1.5m.
Hose filter is blocked.
Take out the hose filter and rinse the parts with
clean water. (See Fig. R1, R2)
The users garden hose is not
well connected to the machine.
Check and reattach the garden hose tightly. (See
Fig. I)
Hose adapter looses. Tighten the hose adapter securely with a
spanner.
The filter screen is missing.
(See Fig. S1, S2)
Contact WORX service agent to get a filter
screen.
The filter screen is blocked.
(See Fig. S1, S2)
Clean the filter screen regularly.
Pump, hose, or other parts
are frozen due to outside
temperatures.
Wait for the pump, hose or other parts to thaw.
Hose kinks. Straighten out the hose.
Multi-spray nozzle
leaks.
The nozzle pattern does not
spray correctly.
Make sure the nozzle pattern symbol aligns
with the indicator mark on tool.
Fixing nail of the multi-spray
nozzle loosens.
Tighten it with a hex key.
Outlet pressure
increases suddenly.
Multi-spray nozzle is blocked. Replace with a new multi-spray nozzle.
Machine drains out
water after stopping.
There is water remaining in the
lance and pump after stopping.
Drain all the water completely before storage.
Soap accessory
cannot spray out any
detergent.
Blockage in the soap bottle. Clean it with fresh water.
Machine does not
start.
The battery pack is not attached
well.
Reinstall the battery pack.
Battery pack is empty.
Replace with a new battery pack or recharge the
battery pack.
Defective battery. Replace with a new battery pack.
Machine pressure is
not consistent.
Additional air could be sucked
into the machine.
Check connection between the hose adapter
and the draw hose.
It is at low pressure setting. No action need.
Machine stops
automatically.
Battery pack is empty.
Replace with a new battery pack or recharge the
battery pack.
The multi-spray nozzle is
blocked. The current protection
is activated.
Remove the multi-spray nozzle and turn on
the machine. If the machine works normally,
replace with a new multi-spray nozzle.
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