Xblue Networks IP5g - User Manual

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IP5g

Quick Reference Guide

Extension Name

Extension Number

Voicemail Password

Setup Password

Making a Call

Pre-Dialing (allows corrections & quick calling out).

 Handset: enter the phone number then pick up the

handset.

 Handsfree: enter the phone number then press .

 Headset: enter the phone number then press .

While entering the phone number use the [Delete] softkey

to replace an incorrect digit.

Note: you can first lift the handset, press the Headset key

or press the Speakerphone key before dialing but pre-dial

sends the call faster since the action of pressing these keys

after dialing causes the immediate sending of the number.

Answering a Call

 Using the Handset: pick up the handset.

 Using the Speakerphone: press .

 Using the Headset: press .

3-Party Conference

1. While connected to the 1

call, press [Conf] softkey.

The 1

call is placed on Exclusive Hold.

2. Call the 2

number. (Hint: press when finished

dialing to send the number faster.)

3. After the 2

call is established, press the [Conf] softkey

to connect the three people (2 called and yourself) in a

conference.

Putting a Call on Hold

Exclusive Hold – call held for you only.

1. Press the [Hold] softkey. Caller is put on

Exclusive Hold.

2. To retrieve the call press [Resume] softkey.

Note: when there are more than one active

calls, select the desired call with the Navigation

keys and use the corresponding softkey to

[Hold] or [Resume] that call.

System Hold (shared) – any user can pick up

calls on System Hold 1 or 2.

1. While on a call press an idle (green) Hold

key 1 or 2

2. To retrieve the call on Hold 1 or 2 press that

key at any telephone.

Notes:

1. System Hold keys are red when a call is

held there.

2. System Hold keys become available (green)

immediately after any user retrieves a call

from one of the System Hold keys.

Call Transfer

Attended Transfer:

1. Press [Xfr] softkey during an active conversation. That

call is put on Exclusive hold.

2. Dial the transferee number (extension or outside

number.)

3. When the transferee answers you can announce the

call.

a. If the transferee wants the call, press the [Xfr] softkey

to complete the transfer.

b. If the transferee does NOT want the call, press [End]

softkey to disconnect the transferee and then press

the [Resume] softkey to return to the call on

Exclusive hold.

Blind Transfer:

1. Press [Xfr] softkey during an active conversation. That

call is put on Exclusive hold.

2. Enter the transferee number and then press the [Xfr]

softkey.

Mute

1. Press to Mute the microphone during a call.

2. Press again to un-Mute the microphone.

Call Forward

1. Press [Menu] > Features > Call Forward.

2. Select your extension (top of the list).

3. Select the type of forward (Unconditional, Busy, No

Answer).

4. Use the or keys to Enable/Disable.

5. Press to Forward To and input the destination.

6. Press [OK] softkey or Navigation key.

Voicemail

If you have voicemail messages waiting the red lamp at the

upper-right corner of your phone will flash.

1. To access your mailbox, press or [Vmail] softkey.

2. Input your password (1111 is the default) and follow the

voice prompts to listen to your messages.

Call List

1. Press key or [CallLog].

2. Scroll through the lists using the navigation keys .

3. To dial an entry, press the [Dial] softkey or pickup the

handset or press the or .

Contacts

Access Contacts:

1. Press key or softkey [Menu].

a. If you started using Menu select Contact.

2. Select Local Contacts.

3. Select All Contacts or Add a new group.

4. To dial an entry, navigate to the entry and press [Dial]

softkey or pickup the handset or press or .

Add new entry:

1. Select Contact as above then All Contact or other

group.

2. Press [Add].

3. Enter name and number and press [OK] softkey.

Do Not Disturb

1. Press [DND]. (Use [More] if it is not shown.)

2. Press [DND] again to remove DND.

Redial

1. Press to redial a number that was previously dialed.

220330-4

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Summary

Making a Call

Pre-Dialing Call Method

Enter phone number before lifting handset for corrections and quick dialing.

Handsfree Call Initiation

Dial number then press speakerphone button for handsfree calls.

Headset Call Initiation

Dial number then press headset button for headset calls.

Answering and Managing Calls

Answering Incoming Calls

Pick up handset, press speakerphone, or headset button to answer.

Call Holding Options

Place calls on Exclusive Hold (personal) or System Hold (shared).

Call Transfer Methods

Transfer calls via Attended (with announcement) or Blind (direct) methods.

3-Party Conference Setup

Connect up to three people into one conference call.

Mute Call Function

Temporarily mute your microphone during an active conversation.

Advanced Phone Features

Call Forwarding

Forward calls based on Unconditional, Busy, or No Answer settings.

Voicemail Access

Check messages by pressing [Vmail] or key, inputting password.

Call List and Contacts

View recent calls and manage contact entries for quick dialing.

Do Not Disturb (DND)

Activate DND to block incoming calls and silence the ringer.

Redial Functionality

Press the Redial key to automatically redial the last dialed number.

Phone Setup and Accessories

Packing List Overview

Details of included items such as phone, handset, cords, and power supply.

Screen Icons Guide

Explanation of various icons displayed on the phone screen.

Key Features and Shortcuts

Overview of phone keys, softkeys, and idle shortcuts.

Desk Stand Installation

Instructions for attaching the desk stand at desired angles.

Wall Mount Installation

Steps for mounting the phone on a wall using a wall mount kit.

Connection Ports

Identifies ports for power, network, PC, headset, and handset.

Browser Access for Settings

How to access and change phone settings via a web browser.

Language Setting Configuration

Steps to navigate and select the desired display language.

Summary

Making a Call

Pre-Dialing Call Method

Enter phone number before lifting handset for corrections and quick dialing.

Handsfree Call Initiation

Dial number then press speakerphone button for handsfree calls.

Headset Call Initiation

Dial number then press headset button for headset calls.

Answering and Managing Calls

Answering Incoming Calls

Pick up handset, press speakerphone, or headset button to answer.

Call Holding Options

Place calls on Exclusive Hold (personal) or System Hold (shared).

Call Transfer Methods

Transfer calls via Attended (with announcement) or Blind (direct) methods.

3-Party Conference Setup

Connect up to three people into one conference call.

Mute Call Function

Temporarily mute your microphone during an active conversation.

Advanced Phone Features

Call Forwarding

Forward calls based on Unconditional, Busy, or No Answer settings.

Voicemail Access

Check messages by pressing [Vmail] or key, inputting password.

Call List and Contacts

View recent calls and manage contact entries for quick dialing.

Do Not Disturb (DND)

Activate DND to block incoming calls and silence the ringer.

Redial Functionality

Press the Redial key to automatically redial the last dialed number.

Phone Setup and Accessories

Packing List Overview

Details of included items such as phone, handset, cords, and power supply.

Screen Icons Guide

Explanation of various icons displayed on the phone screen.

Key Features and Shortcuts

Overview of phone keys, softkeys, and idle shortcuts.

Desk Stand Installation

Instructions for attaching the desk stand at desired angles.

Wall Mount Installation

Steps for mounting the phone on a wall using a wall mount kit.

Connection Ports

Identifies ports for power, network, PC, headset, and handset.

Browser Access for Settings

How to access and change phone settings via a web browser.

Language Setting Configuration

Steps to navigate and select the desired display language.

Overview

This document describes the Xblue IP5g, a desktop IP phone designed for business communication, offering a range of calling, conferencing, and contact management features.

Function Description

The Xblue IP5g serves as a primary communication device, enabling users to make and receive calls, manage multiple conversations, and access voicemail. It supports various call handling options, including hold, transfer, and three-party conferencing. The device integrates with a network to provide internet-based telephony and offers features like call forwarding and a "Do Not Disturb" mode for managing incoming calls. It also includes a directory for contacts and a call log for tracking recent communications. The phone features a display with interactive softkeys that adapt to the current context, providing intuitive access to functions.

Usage Features

Making Calls:

Calls can be initiated using pre-dialing, which allows users to enter a number and then choose to dial via handset, handsfree (speakerphone), or headset. Corrections can be made using the [Delete] softkey before dialing. The phone supports faster call sending if the dialing method (handset, headset, or speakerphone) is selected after the number is entered.

Answering Calls:

Incoming calls can be answered by picking up the handset, pressing the speakerphone button, or pressing the headset button.

Putting Calls on Hold:

Exclusive Hold: A call can be placed on exclusive hold by pressing the [Hold] softkey, making it accessible only to the user who placed it on hold. To retrieve, the [Resume] softkey is used. If multiple calls are active, navigation keys are used to select the desired call before applying hold or resume.
System Hold (Shared): Users can place a call on shared hold by pressing an idle (green) Hold key (1 or 2). This makes the call accessible to any user on any telephone with access to that System Hold key. System Hold keys turn red when a call is held and green when available.

Call Transfer:

Attended Transfer: During an active conversation, pressing the [Xfr] softkey places the current call on exclusive hold. The user then dials the transferee's number. Once the transferee answers, the call can be announced. If the transferee accepts, pressing [Xfr] completes the transfer. If not, [End] disconnects the transferee, and [Resume] returns to the original call.
Blind Transfer: During an active conversation, pressing [Xfr] places the call on exclusive hold. The user then enters the transferee's number and presses [Xfr] again to complete the transfer without announcing the call.

3-Party Conference:

While connected to a call, pressing the [Conf] softkey places the first call on exclusive hold. The user then dials the second number (using '#' to send faster). Once the second call is established, pressing the [Conf] softkey again connects all three parties (the user and the two called parties) into a conference.

Mute:

During a call, the mute button can be pressed to mute the microphone and pressed again to unmute it.

Call Forward:

Call forwarding is configured via [Menu] > Features > Call Forward. Users select their extension, choose a forward type (Unconditional, Busy, No Answer), and use navigation keys to enable/disable it. A destination number is then entered, and [OK] or a navigation key confirms the setting.

Voicemail:

A red lamp at the upper-right corner of the phone indicates waiting voicemail messages. To access voicemail, users press the voicemail button or [Vmail] softkey, enter their password (default is 1111), and follow the voice prompts.

Call List:

The call list is accessed by pressing the call list key or [CallLog]. Users can scroll through lists using navigation keys. To dial an entry, [Dial] softkey, picking up the handset, or pressing the speakerphone or headset button can be used.

Contacts:

Contacts are accessed via the contacts key or [Menu] > Contact. Users can select Local Contacts, All Contacts, or add a new group. To dial an entry, navigate to it and press [Dial] softkey, pick up the handset, or press the speakerphone or headset button. To add a new entry, select Contact, then All Contact or another group, press [Add], enter the name and number, and press [OK] softkey.

Do Not Disturb (DND):

DND is activated by pressing [DND] (or [More] if not visible). Pressing [DND] again removes DND.

Redial:

The redial button can be pressed to redial the last number dialed.

Screen Icons:

The display shows various icons indicating the phone's status: Handsfree Mode, Headset Mode, Handset Mode, Mute ON, Ringer OFF, Call on Hold, Auto-Answer ON, Call Forward, Do Not Disturb OFF (Blue), Do Not Disturb ON (Red), New SMS, Missed Call(s), Received Calls, No IP Address, Dialed Calls, Internet Connected, New Voicemail, Keypad Locked, Internet Not Connected, VLAN Active, VPN Active, and Voice Quality.

Key Features:

Softkeys: Located under the display, these keys are interactive and change functions based on the context. "More" displays additional options.
Message Waiting Indicator: A visual indicator for new messages.
Navigation Keys: Left, Right, Up, and Down keys for menu navigation.
Shortcuts (idle state): Up for Call Log, Down for Phone Status info, Right for ICON access.
Contacts key: Accesses the phone's contact directory.
Voice Messages key: Accesses voicemail.
Volume key (up/dn): Adjusts the volume.
Handsfree key: Activates/deactivates the speakerphone.
Mute key: Mutes/unmutes the microphone during a call. When idle, pressing it turns off the ringer.
Headset key: Activates/deactivates the headset.
Redial key: Redials the last number.
Hash/Lock key: Pressing the hash sign key for 3 seconds or more locks the phone.

Maintenance Features

Desk Stand Installation:

The desk stand allows for two angles: Low (A) or High (B). Users select the appropriate slots on the back of the phone and slide the stand in from left to right.

Wall Mount Installation:

A Wall Mount kit (sold separately) is required. First, the handset retaining tab is removed by pushing it up and out, spun so the hook is upward, and slid back into the socket. The Wall Mount kit is then mounted to the wall, and the IP5g phone slides onto the kit from left to right, mating the slots on the back of the phone (slot pairs A or B).

Connections:

Power Port: Connects the power adapter.
Network Port: Connects to the LAN (Local Area Network)/Internet.
PC Port: An optional port to connect a PC to the same LAN.
Headset Port: Connects an optional headset.
Handset Port: Connects the supplied handset.

Browser Access:

IP5g settings can be changed via a web browser.

Find IP Address: Press the IP address key to display the IPv4 IP Address.
Login: Open a web browser (MS Edge, Chrome, etc.), input the IP Address into the address bar (not a search bar), and when prompted, enter Username and Password (admin/admin).
Configure: Navigate to the desired setting, make changes, and save them. Note that some settings can interrupt phone function.