Xerox Phaser 5500 series

Xerox Corporation
Office Printing Business
26600 SW Parkway
P.O. Box 1000 M/S 7060-630
Wilsonville, OR 97070
Date: 6/31/2006
Subject: Volatility statement for Phaser 5500 series printers
Phaser 5500 series printers do not retain any latent user image in the mechanical system of the printer during normal
operation. If a print job is disrupted prior to completion a latent image may exist in the mechanical systems of the
printer; the image may be removed by cycling power or printing a page.
Phaser 5500 series printers do not retain any latent image in the print controller (raster image processor) or
associated RAM following the completion of printing. No user data is maintained in the print controller or
associated RAM following the cycling of power.
Phaser 5500 series printers contain non-volatile flash memory contained on the controller. This memory does not
retain any variable printing data, but can be used to retain software updates, store fonts, etc.. No user information is
retained in this memory.
Phaser 5500 series printers equipped with an optional hard disk drives will retain latent images in the hard disk only
when the job retention features are enabled / utilized (Secure print, proof print, or saved print or job accounting).
A procedure for securely erasing any hard disk data is an appendix to this document.
The chart below shows the corresponding memory types for the Xerox Phaser 4500 printer. Please note there are no
remnants of customer print data retained in the printer when the optional Hard Disk Drive and/or Font DIMM is
removed and (ii) the power is turned off.

Xerox Phaser 5500 series Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Connectivity	Ethernet, USB
Operating Systems Supported	Linux, Mac, Windows
Paper Sizes Supported	Letter, Legal, A4, A5, B5, Executive
PDL	PCL 5e, PCL 6, PostScript 3

Summary

Phaser 5500 Series Printer Data Volatility

Mechanical System and Controller Volatility

Describes latent images in mechanical systems and print controller/RAM, noting no user data retention after power cycling.

Non-Volatile Flash Memory Usage

Explains that flash memory retains software updates and fonts, but not variable printing or user information.

Optional Hard Disk Drive Data Retention

Details how optional HDDs retain latent images with job retention features like secure print, proof print, or job accounting.

Hard Disk Data Erasure and Other Models

Mentions procedures for securely erasing hard disk data and refers to memory types for the Xerox Phaser 4500 printer.

Memory Type Volatility and User Data

Memory Components and Data Retention

Summarizes volatility of SDRAM, EEPROM, Configuration Card, CRUM, Flash/ROM, Hard Disk, and Font DIMM for specific models.

Notes on Memory Data Content

Clarifies that SDRAM, EEPROM, Configuration Card, CRUM, and Flash/ROM do not contain user print data, unlike optional HDDs/Font DIMMs.