Xerox WorkCentre 7525 User Manual

Troubleshooting
242 WorkCentre 7500 Series Multifunction Printer
User Guide
Isolating the Problem to the Printer or to the Application
When you are sure that the paper is supported and in good condition, use the following steps to isolate
the problem:
1. From the control panel of the printer, print the pages for Diagnosing Print Quality. For details, see
Printing the Troubleshooting Print Quality Pages on page 241.
 If the pages printed properly, the printer is working properly and the print-quality problem is an
application, print driver, or print server problem.
 If the pages still have print-quality problems, the problem is in the printer.
2. If the pages printed properly, see Troubleshooting Print-Quality Problems in the Application, Print
Driver, or Print Server.
3. If the pages still had print-quality issues, or did not print, see Troubleshooting Print-Quality Problems
in the Printer.
Troubleshooting Print-Quality Problems in the Application, Print Driver, or Print
Server
If the printer is printing properly from the control panel but you still have print-quality problems, the
application, print driver, or print server could be the cause.
To isolate the problem:
1. Print a similar document from another application and look for the same print-quality problems.
 If the document still has the same print-quality problems, it is probably a print driver or print
server problem. If the problem persists, go to step 2.
 If the document printed without print-quality problems, the application is probably the cause.
Restart your printer, restart the application, and print the document again. If the problem
persists, go to step 5. For more information, see Restarting the Printer on page 197.
2. Check the print driver used for the print job.
3. Click Start > Settings > Printers and Faxes.
4. Right-click on the name of the printer.
5. Select Properties from the drop-down list.
 Make sure the model name in the middle of the driver matches the model name of the printer.
 If the names do not match, install the proper print driver for the printer.
6. If the print driver is correct, see Selecting Printing Options on page 59 to set the Print Quality Mode
and Color Correction.
 Set the Print Quality Mode to Standard or Enhanced.
 Set the Color Correction to Automatic Color Correction.
7. If the problem persists, delete then reinstall the print driver.
8. If the problem still persists, make sure that you are not printing through a print server.
Try printing directly to the printer.
If the problem persists, go to www.xerox.com/office/WC75xxsupport for online support information.

Xerox WorkCentre 7525 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	25 ppm
Languages support	CZE, DAN, DEU, DUT, ENG, ESP, FIN, FRE, GRE, ITA, NOR, POL, POR, RUS, SWE, TUR
Dimensions (WxDxH)	- mm
Networking features	Gigabit Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	print, scan
Compatible operating systems	AIX 5, HP UX 11, HP UX 11i, Linux Fedora Core 1-7, Red Hat ES4, SUSE 10.x, Solaris 10, Solaris 9
Other network protocols supported	TCP/IP, HTTP/HTTPS, LPR/LPD, IPv4/IPv6, WSD
Digital sender	No
Maximum duty cycle	75000 pages per month
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PostScript 3
Copier resize	25 - 400 %
Maximum number of copies	9999 copies
Time to first copy (black, normal)	11.1 s
Time to first copy (color, normal)	13.2 s
Scan to	E-mail, FTP, USB
Maximum scan area	A3 (297 x 420) mm
Scan speed (black)	70 inch/min
Image formats supported	JPG, TIF
Optical scanning resolution	600 x 600 DPI
Faxing	Mono faxing
Fax resolution (black)	400 x 200 DPI
Total input capacity	- sheets
Maximum input capacity	5140 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Transparencies
ISO A-series sizes (A0...A9)	A3, A4, A5
Multi-purpose tray media types	Glossy paper, Heavyweight paper
Maximum ISO A-series paper size	A3
Paper tray media weight (imperial)	50 - 128 lbs
Multi-Purpose Tray media weight (imperial)	55 - 300 lbs
Display	LCD
Market positioning	Business
Direct printing	-
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Security algorithms	802.1x RADIUS, FIPS 140-2
Internal memory	3072 MB
Internal storage capacity	160 GB
Sound pressure level (printing)	58 dB
AC input voltage	110 - 127 V
AC input frequency	50 - 60 Hz
Power consumption (off)	9.1 W
Power consumption (standby)	130 W
Power consumption (average operating)	1108 W
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Linux operating systems supported	SuSE Linux 10
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional
Sustainability certificates	ENERGY STAR