What to do if audio fades or has static when listening to XM XMP3?
If the audio fades or has static when listening, check all cables for a firm and secure connection. If the problem persists, it might be interference from another FM channel.
Why do XM Instant Traffic and Weather channels sound different from other channels?
XM Instant Traffic and Weather channels use a different audio technology than the other XM channels, which is why they often sound different.
Why does my XM XMP3 say 'Updating'?
If your XM Radio displays 'Updating', XM is updating your XMp3 radio with the latest encryption code. Wait until the update is done. Alternatively, you may be trying to tune to a channel that is blocked or unavailable, so tune to another channel.
What to do if my XM Radio has no audio?
If your XM radio has no audio, check all cables between your XMp3 radio and your stereo system to ensure they are firmly and securely connected.
Why does my XM XMP3 Radio say 'Of f Air'?
If your XM Radio displays 'Of f Air', it means the channel you've selected is not currently broadcasting. Tune to another XM channel to resolve this.
What to do if there is no audio when listening to XM through an FM radio?
If there is no audio when listening to XM through an FM radio, verify that your XMp3 radio and your car radio are tuned to the same FM frequency.
Why does my XMp3 radio shuts off unexpectedly?
If your XMp3 radio shuts off unexpectedly, the Sleep Timer or Delayed Power features might be enabled. To resolve this, go to the Settings menu and ensure both features are turned off.
How to fix too soft audio on XM Car Receiver?
To improve the sound quality if the audio sounds too soft on your XM Car Receiver, raise or lower the audio level. Refer to 'Set the Line Out Level' on page 17 for detailed instructions.
Why is there no audio when listening to XM Car Receiver through an FM radio?
If you are not getting any audio when listening to XM through an FM radio, verify that both your XM Car Receiver and your car radio are tuned to the same FM frequency.
Why I am not receiving all the XM channels I subscribed to?
If you do not receive all the XM channels you subscribed to, refer to Activation in your XMp3 radio user guide if you have not yet activated your XM Satellite Radio service.
To Next Page
General