QUICK GUIDE
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4. FAQs
Q1. “Wi-Fi connection timed out”
A1: This device does not currently support Wi-Fi 6 and
security protocol WPA3, please check the type of your
Wi-Fi and the security protocol, please change the
security protocol to WPA2, and enable maximum
compatibility.
If you still cannot connect to Wi-Fi, it is recommended
to try a mobile phone hotspot or other Wi-Fi.
Q2. Bluetooth connection failed
A2: Step 1: First, please check whether the status of
the indicator light of the lower computer is normal: the
red light above the Bluetooth box means the power is
normal, the blue light in the middle means the
Bluetooth connection is successful, and the green light
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