who set up your WiFi router.
• If you have a mesh WiFi network, it uses only one WiFi network
name for both WiFi bands. The camera finds and connects to the 2.4
GHz WiFi band. As long as you connect your phone to the same mesh
network, The app can discover the camera.
Connect your iOS (Apple) device to a 2.4 GHz network
1. Unlock your device and tap Settings.
2. Tap Wi-Fi, near the top of the list of Settings options.
3. Turn on WiFi by tapping the switch next to Wi-Fi at the top.
Note: WiFi is activated when the switch is green.
4. Select a 2.4 GHz WiFi network.
This is commonly indicated by a 2, 2.4, or 2G at the end of the network
name.
5. If prompted, enter the password for the network.
When you’re connected to the WiFi network, a blue check mark appears
to the left of the network name.
Connect your Android device to a 2.4 GHz network
1. Unlock your device and tap Settings.
2. Tap Network & Internet > Wi-Fi.
3. Turn on WiFi by tapping Use WiFi at the top.
4. Select a 2.4 GHz WiFi network.
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