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Xylem LOWARA SMB /SVE Series - User Manual

Xylem LOWARA SMB /SVE Series
31 pages
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SMB Booster set
SMB../SVE, SMB../VME, SMB../HME
Installation, Operation and Maintenance Manual
Cod.001086038EN rev.C ed.03/2018

Table of Contents

Questions and Answers

  • M
    Michael ReedAug 18, 2025
    Why Xylem LOWARA SMB /SVE motor does not start?
    • B
      baileydebbieAug 19, 2025
      The motor of your Xylem Extender might not be starting due to several reasons: a cut-off in the power supply, which would require restoring the power; triggering of the motor's thermal overload protection, in which case you should eliminate the fault and reset the switch; or a faulty motor coil, necessitating a check, repair, or replacement of the motor.
  • T
    Tyler JonesAug 21, 2025
    What to do if Xylem LOWARA SMB /SVE Extender motor runs but no water is delivered?
    • N
      Nicole JohnsonAug 21, 2025
      If the motor of your Xylem Extender is running but no water is being delivered, consider these possibilities: there might be no water on the suction side or inside the pump unit, requiring you to fill (prime) the pump unit or suction pipe and open the on-off valves; air could be inside the suction pipe or pump unit, necessitating venting of the pump unit and checking the suction connections; there might be a loss of pressure on the suction side, requiring you to check the NPSH and modify the system if needed; the non-return valve could be blocked, in which case you should clean the valve; or the pipe might be clogged, requiring cleaning.
  • J
    Jennifer BrownAug 23, 2025
    How to fix Xylem LOWARA SMB /SVE Extender booster set if it is off?
    • D
      Deborah SmithAug 23, 2025
      If your Xylem Extender booster set is off, it could be due to a power supply cut-off. In this case, restore the power supply. Another possible reason is that the switch is in the OFF position; if so, turn the switch ON.
  • A
    Andre JohnsonAug 26, 2025
    Why Xylem LOWARA SMB /SVE booster set does not generate the required pressure?
    • M
      michael52Aug 26, 2025
      If your Xylem Extender booster set isn't generating the required pressure, check the following: ensure the on-off valves are open; eliminate any air in the suction pipe and prime the pump units; decrease excessive negative suction head; increase the diameter of the pipes if there's excessive pressure loss on the suction side; replace the foot valve if it's damaged; and reduce water loss if there's excessive pressure loss in the delivery pipes or valve.
  • E
    Erin KellyAug 28, 2025
    Why does my Xylem Extender have frequent start-ups and stops?
    • A
      aguilarrickyAug 28, 2025
      Frequent start-ups and stops in your Xylem Extender could stem from a faulty diaphragm pressure tank, requiring repair or replacement. It may also be due to an incorrect pre-charge of the diaphragm pressure tank; in that case, set the new pressure pre-charge value according to the pump unit and setpoint. Also, the pre-charge value of the diaphragm pressure tank might be at zero, meaning the diaphragm pressure tank must be pre-charged.
  • J
    Julie LoganAug 30, 2025
    How to resolve water loss from Xylem LOWARA SMB /SVE pump unit?
    • W
      wgardnerAug 30, 2025
      If you're experiencing water loss from your Xylem Extender pump unit, it could be due to a worn or damaged mechanical seal, which would require replacement. Another cause could be undue mechanical stress on the pump unit, suggesting the need to support the pipes.
  • C
    contrerasvalerieSep 1, 2025
    Why Xylem LOWARA SMB /SVE pump unit speed fluctuates without stopping and water consumption?
    • A
      Amanda BensonSep 1, 2025
      If the speed of your Xylem Extender pump unit increases and decreases without stopping and without water consumption, it could be due to water loss from the non-return valve, requiring you to check the hydraulic system and the valve. Another possibility is a damaged or undersized diaphragm pressure tank, suggesting the need to repair or replace it.
  • M
    megankennedySep 3, 2025
    How to reduce noise from Xylem Extender?
    • S
      smithdestinySep 3, 2025
      Excessive noise from your Xylem Extender could be due to the return of water when the pump unit is not running, indicating a need to check the non-return valve. It might also be caused by cavitation, suggesting a check of the suction. Another potential cause is hindered rotation of the pump unit, pointing to undue mechanical stress on the pump unit.
  • J
    Jacob BradySep 6, 2025
    What causes tripping of the differential protection in Xylem Extender?
    • L
      Lisa JonesSep 6, 2025
      Tripping of the differential protection in your Xylem Extender can be caused by a damaged motor, requiring replacement. It may also be due to a faulty or worn power cable of the motor, in which case you should replace the cable. Another possible cause is a differential switch not compliant with the specifications, suggesting replacement of the differential switch. High differential current may also be the reason; in that case, contact a qualified technician to have the electrical system modified.
  • J
    Jonathan BowmanSep 8, 2025
    Why does Xylem Extender pump unit run at maximum speed without stopping?
    • S
      smartinSep 8, 2025
      If your Xylem Extender pump unit runs at maximum speed without stopping, it could be because the pressure setpoint is not suitable for the system, meaning the value is higher than the pressure that the pump unit can deliver. In that case, set the new setpoint according to the performance of the pump unit. Another reason may be a sensor that is either not connected or damaged, suggesting that you check the hydraulic and electrical connection of the sensor.

Summary

1 Introduction and Safety

1.1 Introduction to the Manual

Provides necessary information for installation, operation, and maintenance of the booster set.

1.2 Safety Overview and Symbols

Covers danger levels, safety symbols, and general safety rules for safe operation.

Safety Guidelines and Precautions

Special Safety Symbols and User Roles

Details specific hazard symbols and defines symbols for user and installer/maintenance technician roles.

1.2.2 User Safety and Qualifications

Emphasizes compliance with regulations and use by qualified personnel.

Safety for Inexperienced Users

Provides safety guidelines for children and users with reduced capabilities.

1.2.3 General Safety Rules

Outlines essential rules for work area safety, electrical hazards, and magnetic fields.

Precautions Before Work Commences

Details essential precautions to take before starting any work on the equipment.

Precautions During Operation and Contact

Lists critical safety measures during work and first aid for chemical contact.

1.2.4 Environmental Protection and Disposal

Guidance on proper disposal of packaging and the product according to regulations.

1.3 Spare Parts and Warranty Information

Information on requesting spare parts and warranty details.

2 Transportation and Storage

Packaging and Product Inspection Procedures

Steps for checking packaging quantity, descriptions, and for damage or missing parts during unpacking.

2.1 Handling and Lifting the Booster Set

Guidelines for safe lifting and handling of the booster set, including specific hazards.

2.2 Storage Conditions and Notices

Specifies storage conditions and general notices for product placement and protection.

3 Technical Description

3.1 Product Designation and Components

Describes the booster set composition, pump units, and associated components.

3.2 Data Plates and Definition Codes

Explains the content of the data plate, approval/certification, and definition codes.

3.2.2 Control Panel Data Plate Details

Details the control panel data plate and its numbered fields for identification.

3.3 Design and Component Layout

Illustrates the booster set in standard configuration and refers to frequency converter details.

3.4 Intended Use and Application Alternatives

Specifies the product's suitability for pumping water and various regulation applications.

3.5 Prohibited or Improper Use

Details prohibited uses, specifically in closed-circuit systems with pressure control.

4 Installation

4.1 Mechanical Installation Area

Covers mechanical installation aspects, focusing on hazardous environments and general cautions.

Outdoor Installation Guidelines

Provides guidance for outdoor installation, ensuring protection against elements like snow, rain, and sunlight.

4.1.2 Mechanical Installation Guidelines

Provides guidelines for motor rotation, ventilation clearance, stable placement, and pipe stress protection.

4.2 Hydraulic System Diagrams

Presents hydraulic diagrams for single and multi-pump systems.

4.2.1 Hydraulic Installation Guidelines

Covers flow direction, foot check valves, on-off valves, pipe sizing, and pressure tank considerations.

4.3 Electrical Installation Hazards

Warns about electrical hazards and emphasizes compliance with regulations and qualified personnel.

4.3.2 Electrical Connection Checklist

Checklist for ensuring electrical leads, power supply compatibility, and cable capacity.

4.3.3 Control Panel Installation Checklist

Ensures control panel protects against short-circuit and includes overload protection.

Grounding and Wire Specifications

Critical instructions for grounding and specifications for power and control cables.

Power Supply and Control Cable Connections

Warnings for power supply connection and guidelines for control cable routing.

4.3.5 Protection Against Dry Running

Details connection of floats or pressure switches for dry running protection.

5 Use and Operation

Operational Conditions and Waiting Times

Lists conditions affecting booster set life and specifies minimum waiting times after power disconnection.

5.2 Starting and Stopping Procedures

Explains how starting and stopping depend on frequency converter settings and sensors.

5.2.1 Frequency Converter Adjustment

Guides on setting pressure adjustment values, ramps, and accessing settings.

5.2.2 Diaphragm Pressure Tank Pre-charging

Instructions for completely draining and pre-charging the diaphragm pressure tank.

5.2.3 Booster Set Startup Sequence

Step-by-step guide for starting the booster set, including water and power connection.

Changing Operational Settings

Instructions on changing settings within pressure limits using frequency converter buttons.

6 Maintenance

Electrical Safety During Maintenance

Emphasizes ensuring the unit is unplugged and cannot restart before maintenance.

6.1 Control Panel and Frequency Converter Maintenance

States that control panels and frequency converters do not require maintenance.

6.2 Diaphragm Pressure Tank Maintenance

Recommends referring to the tank manual and checking pre-charge annually.

Function and Parameter Control After Changes

Checks and adjusts functions and parameters after changes to the hydraulic booster set.

7 Troubleshooting

Troubleshooting Precautions and Fault Correction

Faults must be corrected by qualified technicians; observe safety requirements.

7.1 Booster Set Not Operating

Identifies causes like power cut-off or switch in OFF position for a non-operational set.

7.3 Frequent Start-ups and Stops

Addresses issues like faulty diaphragm tanks or incorrect pre-charge values.

7.4 Pump Speed Fluctuations

Troubleshoots speed variations due to water loss or damaged/undersized diaphragm tanks.

7.5 No Water Delivery Issues

Diagnoses issues like no water on suction, air in pipes, or blocked non-return valves.

7.6 Pump Unit Water Loss

Identifies causes like worn mechanical seals or undue mechanical stress on the pump.

7.7 Excessive Noise Issues

Addresses noise causes such as water return, cavitation, or hindered pump rotation.

7.8 Insufficient Pressure Generation

Troubleshoots pressure issues due to closed valves, air, suction head, or pipe losses.

7.9 Main Protection Tripping (Fuses)

Identifies causes like short circuits or faulty frequency converters leading to fuse trips.

7.10 Differential Protection Tripping

Addresses differential protection tripping due to damaged motors or faulty cables.

7.11 Continuous Max Speed Operation

Troubleshoots continuous operation at maximum speed due to setpoint or sensor issues.

8 Technical Specifications

Table 2: Electrical, Environmental, and Installation Data

Presents detailed specifications for electrical, environmental, and installation parameters.

Pump Unit General Data Reference

References the pump unit manual for general data and diaphragm pressure tank specifications.

9 Declarations and Certifications

9.1 EC Declaration of Conformity

Declares product conformity with relevant European Directives and technical standards.

9.2 EU Declaration of Conformity (EMC)

Declares conformity with Union harmonization legislation for electromagnetic compatibility.

Xylem LOWARA SMB /SVE Series Specifications

General IconGeneral
SeriesSMB / SVE
Protection ClassIP55
ApplicationsWater distribution, pressure boosting, water treatment, irrigation, industrial washing, cooling and heating
Impeller MaterialStainless Steel
Pump Body MaterialStainless Steel
MaterialStainless Steel
WeightVaries depending on model