To Next PageTo Next PageWhat to do if Yale lock does not respond and door is open?
If your Yale lock isn't responding when the door is open, try these steps: * Press each button on the keypad to see if they respond. * Check that the batteries are installed correctly, paying attention to the polarity. * Ensure the batteries are in good condition and replace them if needed. * Make sure the cable is fully connected and not pinched.
What to do if Yale Real Living YRDZW does not respond and door is locked?
If your Yale lock isn't responding and the door is locked, it might be in Privacy mode, which can be overridden with a mechanical key. Alternatively, the batteries may be completely discharged; use the mechanical key to enter and then replace the batteries.
Why does my Yale lock display intermittent red flashes?
Intermittent red flashes on your Yale unit indicate that the batteries are low. Replace all four batteries with new AA alkaline batteries.
What to do if Yale lock bolt will not deadlock?
If the bolt on your Yale lock will not deadlock, check for sufficient clearance of the bolt within the strike-side jamb, increasing the depth of the pocket for the bolt if needed. Also, check for misalignment of the bolt and/or strike, which may prevent the bolt from properly entering the strike. With the door open, extend and retract the bolt; if it is smooth, check the strike alignment.
Why Yale lock beeps and flashes LEDs when entering PIN code?
If, upon entering a PIN code and pressing the star (*) key, the Yale lock gives a series of beeps, flashes red and blue LEDs seven times, and does not unlock, Lockout Mode is enabled. Only the Master can enable/disable Lockout Mode. Contact the Master user.
Why Yale lock beeps and keypad flashes after entering PIN code?
If your Yale unit responds with beeps and the keypad flashes three times after entering a PIN code and pressing the star key, the digits entered were either incorrect or incomplete. Try re-entering the correct code followed by the star key.
How to fix Yale lock bolt that does not extend or retract smoothly?
If the bolt on your Yale lock doesn't extend or retract smoothly, consider the following: 1. The bolt and strike might be misaligned. 2. Check the door's backset relative to the bolt adjustments. 3. Verify the door preparation is correct, and re-bore any holes that are too small or misaligned. 4. Make sure the keypad cable/connector is routed under the bolt. 5. Ensure the bolt is installed with the correct side up.
Why PIN codes will not register on Yale Locks?
If your PIN codes are not registering on your Yale lock, keep in mind: * PIN codes must be 4 to 8 digits long. * The same PIN code cannot be used for multiple users. * PIN code registration/management is controlled by the Master Code. * User codes must be entered within 20 seconds. * The star (*) or pound (#) symbols cannot be part of the PIN code.
Why Yale lock operates but will not automatically re-lock?
If your Yale unit allows access but doesn't automatically re-lock, check if the Auto Re-lock Mode is enabled. You can also disable Auto Re-lock Mode to lock the door manually. If the low battery indicator is on, replace the batteries.
How to fix Yale lock when door is binding?
If the door is binding with your Yale lock, check that the door and frame are properly aligned and the door swings freely. Also, inspect the hinges to ensure they aren't loose or excessively worn.
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