20 21
GB GB
Charging trouble shooting
Problem Possible cause Corrective action
No light on charge base
Incorrect wire connection Check wire connections "F and B"
AC Power has not been switched
ON
Switch on AC power
S1 or S2 indicator flashes
separately
Boundary wire broken, no signal
Repair broken cable with provided
connectors
Robot not charging
Machine not correctly docked in
charge base
Check machine is fully docked in
charge base
Check charge base is on flat
surface
Charger pins corroded Clean the charger pins
Mowing trouble shooting
Problem Possible cause Corrective action
No Power to machine
ON/OFF key has not been
activated
Switch ON the machine and try
again
Robotic Mower has low charge
Place machine in the docking
station
Machine fails to START
Time setting not activated
Select time schedule and then try
again
Grass build up under deck Clean under deck with brush
Battery power low Place machine in docking station
Grass too long Mow the lawn to 60mm
Cutting height is too low
Mow the lawn to 60mm and raise
cutting height
Battery temperature too cold /hot
Working condition is between 5
and 45
o
C
Boundary wire broken Repair broken boundary wire
Mower outside the
boundary wire
Boundary wire is on a slope
Modify boundary wire and leave
bigger distance on slope
Parts of the lawn are
uncut
Mower needs more cutting time Increase scheduled cutting time
Grass too long Mow the lawn to 60 mm
Mower gets stuck in Lawn
area
Obstacles on lawn Remove obstacles from the lawn
Boundary wire not correct laid
Modify boundary wire to zone out
obstacles
Wire in front of docking station
incorrect installed
1.5 m of straight cable to front of
docking station needed
Excessive vibration/noisy
Blade loose Tighten screw bolt
Blades damaged jammed Replace damaged blades
Grass maybe to high
Increase cutting height, reduce
later step by step or mow the lawn
with ordinary lawnmower first
Cutting motor failure Please call the after sales service
Problem Possible cause Corrective action
Mower runs in circles
Power cable runs parallel/close to
wire
Reposition of boundary wire
Front wheel is stuck Clean front wheel area
Signal interfere with robot in
neighborhood
Change to alternative boundary
signal (S1/S2)
Driving motor failure Please call after sales service
Connection issue or broken/cut
boundary wire
Repair/check connections on
charge base and boundary wire
being broken/cut
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