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OVERALL MINI-MOTORBIKE OWNERSHIP SATISFACTION
As our valued customer, your satisfaction is our #1 concern. It is important to us that you enjoy your new YCF Mini-
Motorbike and obtain satisfaction from the authorised YCF Mini-Motorbike dealer where you purchased it. We are
committed to providing with a first-class customer service every time.
Should you have any difficulties or questions regarding your Mini-Motorbike, please contact your nearest authorized
YCF Mini-Motorbike dealer. Your authorised dealer is well-trained in all aspects of warranty, motorbike repair and
performance. We are confident that he is in a position to quickly respond to your requests, large or small.
If for some reason your YCF Mini-Motorbike dealer cannot assist you in a satisfactory manner, we encourage you to
contact YCF directly – in writing - and thoroughly document your question/issue. Our customer service team will
review all queries and respond accordingly.
When writing to YCF regarding an issue with your Mini-Motorbike, please include the following information:
Local dealer contact details and date of purchase of your YCF Mini-Motorbike
Your Mini-Motorbike identification numbers
Specific timeline regarding your issue (actions taken by yourself and your local dealer regarding the repair)
Please send all written correspondence to:
YCF
ZAC LE VAUX DATTES
F-14520 COMMES, France
Tel: (0033) 2 31 102 000
Fax: (0033) 2 31 102 010
Email: yannick@ycf-riding.com
Any reproduction or even partial of this manual is formally
forbidden without the agreement beforehand by YCF.
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