What to do if the picture is blank on the monitor of my Yealink MeetingEye 400?
If the picture is blank on the monitor connected to your Yealink Conference System, try the following: * Press any key on the remote control to wake the system if it is in sleep mode. * Ensure the system is powered on. * Make sure the HDMI cable is correctly connected to the system and that the monitor is powered on.
What to do if I forgot the administrator password for my Yealink Conference System?
To regain access to the advanced settings of your Yealink Conference System after forgetting the administrator password, you must reset your system.
Why can't the far site hear me on my Yealink MeetingEye 400 Conference System?
If the far site cannot hear your audio during a call using the Yealink Conference System, ensure your audio input device is correctly connected and that the speaker at the far site isn't covered or damaged. Also, check if your microphone is muted and ask the far site to verify their volume isn't set to 0.
Why is the voice quality poor on my Yealink MeetingEye 400 Conference System?
If you are experiencing poor voice quality, such as intermittent voice, echo, or other noise, with your Yealink Conference System, try adjusting your distance from the microphone. Ensure the audio pickup device is stationary. Network congestion or old cables may also be factors; contact your network administrator or replace old cables.
Why is the audio unclear on my Yealink Conference System during a call?
If you cannot hear the audio clearly during a call on your Yealink Conference System, try adjusting the speaker volume. If the audio from the far site is muffled, they may be in a highly reverberant room—advise them to speak closer to their phone. Check your audio codec priority, enable noise suppression, and ensure the device is clean and free of dust.
Why can't my Yealink MeetingEye 400 receive calls?
If you cannot receive calls on your Yealink Conference System, consider the following: * Contact the network administrator to ensure the network is available. * Check whether your account is registered. * Disable Do Not Disturb (DND) mode if it is enabled.
How to fix a Yealink MeetingEye 400 Conference System remote control that is not responding?
If your Yealink Conference System does not respond to the remote control, here are a few things to check: * Ensure the remote control batteries are not dead and replace them if needed. * Verify that the batteries are installed correctly. * Aim the remote control directly at the sensor on the front of the camera. * Make sure you are controlling the near-site camera, not the far-site camera. * Ensure nothing is obstructing the sensor on the front of the camera. * If none of these steps work, the remote control may be broken and require replacement.
What to do if my Yealink MeetingEye 400 Conference System fails to call the far site?
If you fail to call the far site using your Yealink Conference System, consider the following: * The far site may have Do Not Disturb (DND) mode enabled; contact them to disable it. * Ensure both call parties have registered their accounts. * If dialing the far site's IP address fails, ensure at least one call protocol (SIP/H.323) is enabled. * Ping the IP address of the far site; if it fails, contact the network administrator. * Verify the far site system is powered on. * Ensure both sites use the same call protocol (SIP/H.323). * If encryption negotiation (SRTP/H.235) fails, ensure both sites enable encryption. * Check if the firewall is blocking traffic and open necessary ports. * Disable the password of the built-in MCU Virtual Meeting Room.
Why can't I hear the ring tone on my Yealink MeetingEye 400 Conference System?
If you cannot hear the ring tone when receiving a call on your Yealink Conference System, adjust the volume.
Why can't I share content on my Yealink MeetingEye 400 Conference System?
If you cannot share content from your Yealink Conference System, ensure your PC is properly connected and turned on. If you're using a VCH50/VCH51 video conferencing hub or WPP20 wireless presentation pod, try replacing it. If using a WPP20, ensure it's connected to the video conferencing system to obtain the Wi-Fi profile and that the wireless AP feature of the video conferencing system is enabled.
General| Field of View | 120° |
|---|---|
| Video Codec | H.264, H.265 |
| Operating System | Android |
| Display | 10.1-inch Touchscreen |
| Weight | 2.5 kg |
| Camera | 4K Ultra HD |
| Microphone | 8 MEMS microphone array |
| Connectivity | Wi-Fi, Bluetooth, USB |
| Audio Codec | Opus, G.722, G.711 |
| AI Features | Speaker Tracking |
| Compatibility | Microsoft Teams, Zoom |
To Next Page
