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What to do if my Yealink SIP-T2XP IP Phone displays “No Service”?
If your Yealink IP phone displays “No Service”, first ensure that an account is actively registered on the phone by navigating to Menu->Status->More->Accounts. Also, verify that the SIP account parameters have been set up correctly.
How to reset the administrator password on Yealink IP Phone?
To restore the administrator password on your Yealink IP Phone, perform a factory reset by pressing the OK key when the IP phone is idle.
Why doesn’t my Yealink SIP-T2XP get an IP address?
If your Yealink IP phone isn't getting an IP address, check the following: ensure the Ethernet cable is properly plugged into the Internet port and is not loose. Verify the Ethernet cable isn't damaged. Make sure the IP address and related network parameters are set correctly. Finally, confirm that your network switch or hub is working correctly.
How to reset Yealink IP phone to factory configurations?
To reset your Yealink IP phone to factory configurations, do so after you have exhausted all other troubleshooting steps. Navigate in web user interface to Settings->Upgrade, then click Reset to Factory Reset in the Reset to Factory Setting field. Confirm the resetting by clicking OK when the web user interface prompts the message “Do you want to reset to factory?”
Why do I get poor sound quality during a call on my Yealink SIP-T2XP?
Poor sound quality during a call on your Yealink IP Phone can be caused by several factors. Users may be too far from the microphone or too close to sensitive microphones, causing echo. Network congestion can lead to intermittent voice issues due to packet loss and jitter. Noisy equipment like computers or fans can also cause interference, so try turning them off. Additionally, line issues can be a factor; try disconnecting and redialing to see if another line provides a better connection.
What to do if my Yealink IP phone LCD screen is blank?
If the LCD screen on your Yealink IP phone is blank, ensure it's properly plugged into a functional AC outlet and that the outlet is switched on. If it's plugged into a power strip, try plugging it directly into a wall outlet. If your phone uses PoE, make sure you're using a PoE-compliant switch or hub.
How to solve IP conflict problem on Yealink SIP-T2XP IP Phone?
To solve an IP conflict on your Yealink IP phone, try assigning another available IP address to the phone. Alternatively, check the network configuration via the phone's user interface at Menu->Settings->Advanced Settings->Network->WAN Port->IPv4. If Static IP Client is selected, switch to DHCP IP Client instead.
Why doesn’t my Yealink IP phone update the configuration?
If your Yealink IP phone isn't updating its configuration, ensure that the configuration is set correctly and is applicable to your phone model. Reboot the IP phone, as some configurations require a reboot to take effect. Also, keep in mind that the configuration may depend on support from the server.
Why doesn’t the Yealink SIP-T2XP upgrade firmware successfully?
If your Yealink IP phone isn’t upgrading firmware successfully, ensure that the target firmware is not the same as the current firmware and that it is applicable to your IP phone model. Also, verify that neither the current nor the target firmware is protected. During the upgrade, ensure the power is on and the network is available. If upgrading via the web user interface, do not close or refresh the web browser during the process.
Why doesn’t my Yealink SIP-T2XP IP Phone display the correct time and date?
If your Yealink IP phone doesn’t display the correct time and date, check if it is configured to obtain the time and date from the NTP server automatically. If your phone is unable to access the NTP server, configure the time and date manually.
General| Audio Codecs | G.711, G.723, iLBC |
|---|---|
| Network | 10/100M Ethernet |
| Power Supply | IEEE 802.3af PoE |
| Features | 3-way conference |
| Protocols Supported | SIP |
| Operating Temperature | 0°C to 40°C |
| Operating Humidity | 10 ~ 95% |
