Q3. Weak suction power
A1. Dustbin, strainer or filter is full
of dust.
A2. The strainer or filter is not installed.
A3. There is blockage.
A4. Roller brush is tangled by hair.
1. Clean the dustbin, strainer or filter,
replace the filter if necessary.
2. Install the strainer and filter.
3&4. Clean the roller and also remove the side
covers of the roller to remove the tangled
hair.
Q4. Abnormal motor sound
A1. There is blockage.
A2. Something wrong with the main
motor or the mini motorized
cleaner head.
1. Remove the blockage.
2. Please contact us for after-sale service.
Q5. Battery cannot be charged
A1. Wrong adaptor is used.
A1. Connection between power cord
and battery is loose.
1. Use the correct adaptor offered by YISORA.
2. Make sure the power cord is plugged tightly.
Appendix
Technical Parameters
(including all attachments )
(including main motor, battery pack,
motorized cleaner head, roller brush,
metal tube)
Troubleshooting
Q1. Machine stops working or doesn’t work
A1. Low battery or no battery power.
A2. There is blockage.
A3. Roller brush is tangled by hair.
1. Charge the battery.
2. Remove the blockage.
3. Clean the roller and also remove the side
covers of the roller to remove the tangled
hair.
Q2. Roller brush stops spinning
A1. Roller brush is tangled by hair.
A2. Something wrong with the
metal tube.
1. Clean the roller brush and remove the hair.
2. Please contact us for after-sale service.
YISORA
EN - 13 EN - 14
If you have any more questions or problems, please feel free to contact us via
E-mail ：
support@yisora.com
265W
WARRANTY
NOTE: THIS WARRANTY TERM GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE.
24-month Warranty & Lifetime Customer Support
Only apply to eligible purchases made directly from the YISORA authorized distributors.
Warranty coverage applies to the original owner and to the original product only and is
not transferable.
How to initiate a warranty claim
If your appliance operates improperly while in use under normal household conditions
within the warranty period, please contact our customer support [support@yisora.com]
to fill out the warranty form to initiate a warranty claim.
All rights are reserved by YISORA.
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