IM 12B07K02-01E
<INTRODUCTION>
iii
After-sales Warranty
n Do not modify the product.
n During the warranty period, for repair under warranty consult the local sales representative
or service oce. Yokogawa will replace or repair any damaged parts. Before consulting for
repair under warranty, provide us with the model name and serial number and a description
of the problem. Any diagrams or data explaining the problem would also be appreciated.
• If we replace the product with a new one, we won’t provide you with a repair report.
• Yokogawa warrants the product for the period stated in the pre-purchase quotation
Yokogawa shall conduct dened warranty service based on its standard. When the
customer site is located outside of the service area, a fee for dispatching the maintenance
engineer will be charged to the customer.
• Returned goods that have been in contact with process uids must be decontaminated
and disinfected prior to shipment. Goods should carry a certicate to this eect, for the
health and safety of our employees. Material Safety Data sheets must be included for all
components of the process to which the sensor have been exposed.
n In the following cases, customer will be charged repair fee regardless of warranty period.
• Failure of components which are out of scope of warranty stated in instruction manual.
• Failure caused by usage of software, hardware or auxiliary equipment, which Yokogawa
Electric did not supply.
• Failure due to improper or insucient maintenance by user.
• Failure due to modication, misuse or outside-of-specications operation which Yokogawa
does not authorize.
• Failure due to power supply (voltage, frequency) being outside specications or abnormal.
• Failure caused by any usage out of scope of recommended usage.
• Any damage from re, earthquake, storms and oods, lightning, disturbances, riots, warfare,
radiation and other natural changes.
n Yokogawa does not warrant conformance with the specic application at the user site.
Yokogawa will not bear direct/indirect responsibility for damage due to a specic application.
n Yokogawa Electric will not bear responsibility when the user congures the product into
systems or resells the product.
n Maintenance service and supplying repair parts will be covered for ve years after the
production ends. For repair for this product, please contact the nearest sales oce
described in this instruction manual.
4th Edition : Nov.20,2018-00
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