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Troubleshooting
Printer Diagnostics
1/13/2016 ZD420 User’s Guide 212485-001 Rev. A
Configuration Report (CANCEL Self Test)
The Configuration Report diagnostic prints a set of printer and network configuration reports.
To print the configuration report, complete these steps:
1. Make sure media is properly loaded, the printer cover is closed, and printer power is ON.
2. If printer power is OFF, press and hold CANCEL button while setting the printer power to
ON. Hold CANCEL button down until the STATUS indicator is the only indicator lit.
- or -
If printer power is ON, press FEED + CANCEL for two seconds.
3. The Printer and Network Configuration Reports (below) will be printed and the printer will
return to READY status.
Sample Printer Configuration
Sample Network Configuration
Bluetooth LE only
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