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Troubleshooting
Printer Diagnostics
1/13/2016 ZD420 User’s Guide 212485-001 Rev. A
Printer Bluetooth Configuration Report
ZD420 printers always print an additional printer configuration report for information needed to
establish and trouble shoot Bluetooth printing. All ZD420 printers have Bluetooth LE and as a factory
option Bluetooth Classic. The following printout is printed with the ZPL ~WL command.
The printer’s IP address is needed to identify and configure the printer for operations on your network.
See the Bluetooth Wireless Guide for more information.
iOS Bluetooth Support
• iOS devices have Bluetooth Classic 4.X (with 3.0 compatibility) when the Wi-Fi and Bluetooth Classic
wireless connectivity option is installed in your printer and is noted as ‘supported’ on the bottom of the
Bluetooth Configuration report.
• All ZD400 series printers supports Bluetooth Low Energy. The iOS setting is noted on the bottom of the
Bluetooth Configuration report as ‘not supported’ when the wireless connectivity option is not installed.
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