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Zebra ZD420 - Platen Cleaning and Replacement

Zebra ZD420
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124
Maintenance
Cleaning
1/13/2016 ZD420 User’s Guide 212485-001 Rev. A
Platen Cleaning and Replacement
The platen (drive roller) normally does not require cleaning. Paper and liner dust can accumulate
without affecting print operations.
Contaminates on the platen roller can damage the printhead or cause the media to slip or stick
when printing. Adhesive, dirt, general dust, oils and other contaminates should be cleaned
immediately off the platen.
Clean the platen (and media path) whenever the printer has significantly poorer performance,
print quality or media handling. The platen is the print surface and drive roller for your media. If
sticking or jamming continues even after cleaning, you must replace the platen.
The platen can be cleaned with a fiber-free swab (such as a Texpad swab) or a lint free, clean,
damp cloth very lightly moistened with medical grade alcohol (90% pure or better).
1. Open the cover (and dispenser door if the dispenser is installed). Remove media from platen
area.
2. Pull the platen bearing latch release tabs on the right and left sides towards the front of the
printer and rotate them up.
Platen Bearings
Platen Bearings

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