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Maintenance
Cleaning
1/13/2016 ZD420 User’s Guide 212485-001 Rev. A
5. Cleaning Only - Clean the platen with the alcohol moistened swab. Clean from the center out.
Repeat this process until all of the roller surface has been cleaned. If there has been heavy
adhesive build-up or label jam, repeat with a new swab to remove residual contaminates.
Adhesives and oils, for example, may be thinned by the initial cleaning but not completely
removed.
6. Cleaning Only - Discard the cleaning swabs after use - do not reuse.
7. Make sure the bearings and drive gear are on the shaft of the platen roller.
8. Align the platen with the gear to the left and lower it into the printer’s bottom frame.
9. Rotate the platen bearing latch release tabs down on the right and left sides towards the rear
of the printer and snap them into place.
Allow the printer to dry for one minute before closing the dispenser door, media cover or loading
labels.
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