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FAQ
Q: Why does the APP weight not match my cat's weight?
A: Check whether it is caused by your pet's curiosity to access the device with only two feet;
Q: Why does the device not work and the control panel shows an abnormal red or blue light?
A: Please refer to the manual;
Q: Which grit should I use?
A: Mixed grit, tofu grit, bentonite clay, mineral sand, etc. The length should not exceed 8mm;
Q: Why doesn't the litter box work and the WiFi light is red?
A: When the waste bag has been replaced and it has not been placed correctly, the light will
glow red. Place the bag correctly.
Q: Why is my cat's weight inaccurate?
A: There is much less cat litter in the box. Long press the cleaning button for 5 seconds for
product weight calibration;
Q: Why does the calibration icon light blue when a cat is in the box?
A: Because he detected the cat.
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