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Troubleshooting
• Please review this list for common troubleshooting tips before calling for service, as this may
save you time and money.
• This list contains frequently encountered problems that are not results of faulty workmanship
or material use.
• Your product may not have some of the features described here.
WARNING
If a problem cannot be resolved after following the instructions in the manuals,
please contact ZLINE customer service at 1-614-777-5004. Never attempt
to repair or disassemble a faulty refrigerator sealed system as there are no
user-serviceable parts. Always consult a professional.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The refrigerator is
not operating.
It may not be plugged
in properly.
Plug in the product properly.
Loss of power to the outlet
to which your refrigerator
is connected.
Check the circuit breaker or
fuse may have blown.
There is condensation in the
refrigerator compartment
The door may have been
opened/closed frequently.
Do not open/close the
refrigerator door frequently.
The environment may
be too humid.
Do not install the refrigerator
at locations with a very high
level of humidity.
Foods containing liquid may
have been placed into the
refrigerator in containers
without covers.
Do not place foods
containing liquid into
the refrigerator in
unsealed containers.
The door of the refrigerator
may have been left ajar.
Do not keep the doors of
your refrigerator open for
a long time.
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