Zoom U-24 - Troubleshooting Common Issues; Device Recognition and Connectivity Problems; Audio Playback and Recording Issues

19
Cannot select or use the device
tConfirm that the is connected to the
computer correctly.
tQuit all the software that is using the
,
and disconnect and reconnect the USB cable
connected to the .
tReinstall the driver.
tConnect the
directly to a USB port on the
computer. Do not connect it to a USB hub.
Playback sound cannot be heard or is quiet
tCheck the speaker connections and volume
settings on the speakers.
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controls.
tConrm that the Sound setting of the computer
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tIf no sound can be heard or the volume is low
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Recorded audio is too loud, too quiet or
silent
tAdjust the input gain of the .
tWhen using a condenser mic, turn phantom
power on.
tConfirm that the Sound setting of the
computer that you are using is set to "ZOOM
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The sound of the device connected to the
input jack is distorted
tConrm that the level indicators are not lighting
red. If they are, lower the input levels.
Sound skips during playback or recording
tIf you can adjust the audio buffer size of the
software that you are using, increase the buffer
size.
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computer power saving settings OFF.
tConnect the
directly to a USB port on the
computer. Do not connect it to a USB hub.
Cannot play or record
tConrm that the Sound setting of the computer
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tConrm that
is set for input and output in
the software you are using.
tConfirm that
i s co nn e c te d to t h e
computer correctly.
tQuit all software that is using the
, then
disconnect and reconnect the T 64#
cable.
Cannot use with an iPad
tConfirm that the batteries are loaded or the
external power supply is connected correctly.
(
→
P. 7)
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turn the power on.
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