51 
How do I get more 
technical support? 
Search for ZTE Australia on Facebook or email 
support@zte.com.au   
 
Symptom  Solution 
How do I change the 
Ringtone? 
Settings > Sound & notifications > Phone ringtone 
The battery discharges 
quickly 
Possible network coverage issue. Check the signal level. With only 
1 or 2 bars, the battery has to work harder to maintain network 
contact. Limit multi-media to save power. The battery may be 
worn out. 
The handset turns on by 
itself. 
An alarm or calendar event switches the handset on 
automatically. 
No incoming ring   
or alarm tone 
Hold the power key to check the phone is not in silent mode. 
Check the ringtone and ring volume settings. 
The handset switches off 
after charging. 
The handset is charging in the off state. Press and hold the 
power key to switch the handset ON.