126
Problem Possible causes Possible solution
The battery is depleted. In high
temperature environments,
battery life will be shortened.
Contact the dealer to change a
new battery.
If you are not able to connect to
the network, the phone will
continue to send out signals as
it attempts to locate a base
station. Doing so consumes
battery power and will
consequently shorten standby
time.
Change your location to one
where the network is
accessible, or temporarily turn
off your phone.
Cannot turn your
phone on
Battery power has been
depleted.
Recharge the phone’s battery.
micro-SIM card
error
The micro-SIM card
malfunctions or is damaged.
Take the micro-SIM card to your
service provider for testing.
The micro-SIM card is inserted
improperly.
Insert the micro-SIM card
properly.
There is debris on the
micro-SIM card contacts.
Use a soft, dry cloth to clean
the micro-SIM card contacts.
Unable to
connect to the
network
The micro-SIM card is invalid. Contact your service provider.
You are not within the network’s
service area.
Check the service area with
your service provider.
To Next Page
Loading...
