Zte MF937 - Troubleshooting Common Issues; Connection Problems; Internet and Configuration Access

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Troubleshooting
Problem Recommended Action
The client
connected to the
device cannot
access the
Internet.
y
Ensure that your nano-SIM card is
available.
y
Change the location and nd a
place with good signal.
y
Check the settings of the WAN
connection mode.
y
Contact your service provider and
conrm your APN settings.
The 4G Mobile
Hotspot
conguration page
cannot be visited.
y
Enter the correct address. Please
view the label on your device to
get the default Device Manager
Website IP address.
y
Use only one network adapter in
your PC.
y
Do not use any proxy server.
Get More Help
You can get help by:
y
Phone
1300 789 475
y
Visiting
www.ztemobiles.com.au
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Version No.:
R1.0