12
Troubleshooting
Problem Recommended Action
The client connected
to the device cannot
access the Internet.
•
Ensure that your nano-SIM card is
available.
•
Change the location and find a place with
good signal.
•
Contact your service provider and confirm
your APN settings.
The 5G Mobile
Hotspot conguration
page cannot be
visited.
Enter the correct address. Please view the
label on your device to get the default
Device
Manager Website
IP address.