Zte ZXCLOUD R5300 G3 - Troubleshooting; KVM Remote Management Access Issues

Chapter3
Troubleshooting
TableofContents
CannotOpentheKVMRemoteManagementPage....................................................3-1
SystemCannotBePoweredOn.................................................................................3-7
MonitorDisplaysNothing............................................................................................3-8
KeyboardandMouseCannotOperate.......................................................................
3-8
TroubleshootingSystemStartupFailures...................................................................3-9
TroubleshootingPowerSupplies................................................................................
3-9
TroubleshootingCoolingFans....................................................................................3-9
TroubleshootingHardDisks.....................................................................................3-10
TroubleshootingExpansionCards............................................................................
3-10
3.1CannotOpentheKVMRemoteManagementPage
Symptom
WhentheKVMoftheclientPCconnectstotheserverremotely,themonitordisplays
nothing.
ProbableCause
lIftheJREisnotinstalled,theWebbrowserpromptsyoutodownloadandinstallthe
plug-inmanually.
lIftheKVMRemoteManagementpagestillcannotbeopenedaftertheJREisinstalled,
theremaybeaprobleminthebrowsersetting.
Note:
InternetExplorer8andFirefoxarerecommended.Thefollowingdescribeshowtoset
InternetExplorer8.
Action
AddingtheBMCNetworkManagementSystemAddresstotheTrustedSitesZone
1.OntheIEmenubar,selectTools>InternetOptions.TheInternetOptionsdialog
boxisdisplayed.
2.ClicktheSecuritytab.SeeFigure3-1.
3-1
SJ-20150306151222-003|2015-03-20(R1.0)ZTEProprietaryandCondential