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Zycoo CooVox-U20 User Manual

Zycoo CooVox-U20
93 pages
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Table of Contents

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Zycoo CooVox-U20 Specifications

General IconGeneral
ModelCooVox-U20
TypePBX
Power SupplyDC 12V/1A
Operating Temperature0°C to 40°C
Storage Temperature-20°C to 70°C
Humidity10% to 90% (non-condensing)
VoIP ProtocolsG.711, G.729
Voice CodecsG.711, G.729, G.726
Network ProtocolsTCP/IP, DHCP, HTTP, HTTPS, FTP
Network Interface10/100/1000Mbps Ethernet
Local StorageSD Card Slot

Summary

Chapter 1 Brief Introduction

1.1 Brief Introduction of CooVox Series

Overview of the CooVox Series IP PBXs for SMEs.

1.2 Main Features

Lists the primary functionalities and capabilities of the CooVox Series IP PBXs.

1.3 Modules

Details the available hardware modules for extending PBX functionality.

Chapter 2 Getting Started

2.1 Before Configuration

Pre-configuration checks and requirements before setting up the IP PBX.

2.2 Before Making a Call

Steps and considerations before initiating calls with the IP PBX.

2.2.1 Login IP PBX

Instructions for accessing and logging into the IP PBX management interface.

2.2.2 Basic Configuration

Core configuration steps for the IP PBX system.

2.3 OUTBOUND CALL

Configuration related to making outgoing calls from the PBX.

2.3.1 Trunks

Setting up trunk connections for outbound calls to PSTN or VoIP providers.

2.4 INBOUND CALL

Configuration for handling incoming calls to the PBX.

2.6 User Extension Settings

Configuring individual user extension properties and features.

2.7 Call Center (Call Queues)

Setting up call queues for managing incoming calls to agents.

2.8 CONFERENCE BRIDGE

Configuring conference bridges for multi-party calls.

Chapter 3 Advanced

3.1 OPTIONS

Setting global default options for extensions and system behavior.

3.17 IP PHONE PROVISIONING

Automating the setup and configuration of IP phones.

Chapter 4 Network Settings

4.1 NETWORK

Configuring WAN port and virtual interfaces for network connectivity.

4.3 VPN SERVER

Configuring the IP PBX as a VPN server for secure remote access.

4.8 TROUBLE SHOOTING

Tools and methods for diagnosing network issues with the IP PBX.

Chapter 5 Security

5.1 FIREWALL

Configuring firewall rules to protect the IP PBX from unauthorized access.

Chapter 6 Report

Chapter 7 System

7.1 HOT STANDBY (FOR U100 ONLY)

Configuring hot standby for high availability of the U100 model.

7.7 RESET & REBOOT

Resetting the system to factory defaults or rebooting.

7.8 UPGRADE

Upgrading the system firmware via WEB or TFTP.

Chapter 8 Operating Instructions

8.1 HOW TO CONNECT COOVOX-U50 IN THE NETWORK

Guide to connecting the CooVox-U50 to a network.

8.4 HOW TO RESOLVE THE PROBLEM "ONE-WAY" AUDIO PROBLEMS

Troubleshooting steps for resolving one-way audio issues.

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