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ZyXEL Communications EMG3525-T50B User Manual

ZyXEL Communications EMG3525-T50B
520 pages
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Default Login Details
User’s Guide
VMG/EMG/AM/DM/GM Series
Copyright © 2023 Zyxel and/or its affiliates. All Rights Reserved.
LAN IP Address http://192.168.1.1
Login admin
Password See the device label
Version 5.13-5.50 Ed 3, 8/2023

Table of Contents

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ZyXEL Communications EMG3525-T50B Specifications

General IconGeneral
Device TypeWireless Router
Wireless Standards802.11a/b/g/n/ac
Frequency Bands2.4 GHz, 5 GHz
USB Ports1 x USB 2.0
Wireless Data Rate300 Mbps (2.4 GHz), 867 Mbps (5 GHz)
Power Supply12V DC, 1.5A
Operating Temperature0°C to 40°C
WAN Ports1 x 10/100/1000 Mbps
LAN Ports4 x Gigabit Ethernet
SecurityWPA, WPA2, WEP
Weight0.5 kg
Humidity10% to 90% (non-condensing)
Storage Temperature-20°C to 70°C

Summary

Document Conventions

Warnings and Notes

Explains how warnings and notes are displayed in the guide. Warnings highlight potential harm to users or the Zyxel Device.

Syntax Conventions

Details conventions for product labels, screen names, field labels, and choices, including the use of angle brackets for mouse clicks.

Icons Used in Figures

Lists generic icons used in the guide, noting that the Zyxel Device icon is not an exact representation.

Chapter 1 Introducing the Zyxel Device

1.1 Overview

Introduces the Zyxel Device series and lists supported models, providing a comparison table for features.

1.2 Example Applications

Illustrates Zyxel Device usage in various network environments, covering Internet access, firewall, WiFi, and USB applications.

1.2.1 Internet Access

Explains how to configure Internet access via DSL, G.fast, Ethernet WAN, and Fiber connections for different Zyxel Device series.

1.2.2 Firewall Application

Describes how to configure the firewall for secure Internet access, blocking incoming traffic by default unless initiated from the network.

1.2.3 WiFi Access

Details how the Zyxel Device functions as an Access Point (AP) for WiFi clients and supports WPS for quick setup.

1.2.4 Triple Play

Explains how the Zyxel Device supports 'triple play' services like VoIP, streaming video, and audio simultaneously.

1.2.5 USB Applications

Covers USB port usage for cellular WAN backup, file sharing, and media server functionalities.

1.3 Good Habits for Managing the Zyxel Device

Provides recommendations for enhancing Zyxel Device security and effective management, including password changes and backups.

Chapter 2 Hardware

2.1 LED Indicator

Explains how to use LEDs to determine the Zyxel Device's operational status and identify network problems.

2.2 Port Panel

Describes the physical ports and buttons on the Zyxel Device's panels, including SFP transceiver installation and removal.

2.2.1 SFP Transceiver

Details the installation and removal procedures for SFP transceivers used to connect Ethernet or fiber optic cables.

2.2.2 Using the WLAN and WPS Buttons

Explains how to activate the WiFi function and use WPS for quick, secure wireless connection setup.

2.2.3 The RESET Button

Provides instructions on using the RESET button to restore factory default settings, useful for forgotten passwords or configuration issues.

2.3 Wall Mounting

Details the procedure for wall mounting the Zyxel Device, including drilling and screw placement for secure attachment.

Chapter 3 Web Configurator

3.1 Overview

Introduces the Web Configurator as an HTML-based interface for system setup and management via web browser.

3.1.1 Access the Web Configurator

Provides step-by-step instructions on how to access the Web Configurator, including connecting hardware and launching a web browser.

3.2 Web Configurator Layout

Explains the main screen layout of the Web Configurator, dividing it into sections like Settings Icon, Layout Icon, and Main Window.

3.2.1 Settings Icon

Describes the Settings Icon, which opens the side bar and navigation panel for accessing device configurations.

3.2.1.1 Side Bar

Details the icons available in the side bar, such as Wizard, Theme, Restart, Language, Help, and Logout functions.

Chapter 4 Quick Start

4.1 Quick Start Overview

Introduces the Wizard screens for configuring the Zyxel Device's time zone and WiFi settings.

4.2 Quick Start Setup

Guides users through the Quick Start Wizard, allowing them to proceed with time zone and WiFi settings or skip the process.

4.3 Quick Start Setup – Time Zone

Instructs users to select the Zyxel Device's location time zone and proceed to the next step.

4.4 Quick Start Setup – Internet Connection

Explains how the Zyxel Device detects the Internet connection status and guides the user to continue or troubleshoot.

4.4.1 Successful Internet Connection

Confirms that the Zyxel Device has successfully established an Internet connection.

4.4.2 Unsuccessful Internet Connection

Provides guidance for troubleshooting when the Zyxel Device fails to detect a WAN connection.

4.5 Quick Start Setup – WiFi

Guides users on configuring WiFi settings, including recording the WiFi Name and Password, and managing visibility.

4.6 Quick Start Setup – Finish

Confirms that the Zyxel Device saves and applies the configured settings.

Chapter 5 Web Interface Tutorials

5.1 Web Interface Overview

Provides an overview of the Zyxel Device's features accessible through the web interface.

5.2 Wired Network Setup

Details setting up DSL or Ethernet Internet connections, including Routing and Bridge modes.

5.2.1 Setting Up a DSL Connection

Tutorial for setting up a DSL Internet connection using the Web Configurator on DSL routers.

5.2.2 Setting Up an Ethernet Connection

Explains how to configure an Ethernet WAN connection by connecting a broadband modem/router to the Zyxel Device's WAN port.

5.3 WiFi Network Setup

Guides users on setting up a WiFi network, acting as an access point for WiFi clients.

5.3.1 Changing Security on a WiFi Network

Demonstrates changing default WiFi security settings to WPA2-PSK for improved security.

5.3.2 Connecting to the Zyxel Device’s WiFi Network Using WPS

Details connecting WiFi devices using WPS for secure setup without manual password entry.

5.3.2.1 WPS Push Button Configuration (PBC)

Explains the Push Button Configuration (PBC) method for connecting WiFi devices via WPS.

5.3.2.2 WPS PIN Configuration

Describes the WPS PIN Configuration method, a more secure WPS version for WiFi-enabled devices.

5.3.3 Setting Up a Guest Network

Guides on creating two WiFi networks (e.g., General and Guest) with different SSIDs and security modes.

5.3.4 Setting Up Two Guest WiFi Networks on Different WiFi Bands

Details setting up two guest WiFi networks (Guest and VIP) on different bands (2.4GHz and 5GHz) with unique SSIDs.

5.4 USB Applications

Covers setting up cellular backup, accessing shared folders, and playing media files using a USB device.

5.4.1 Setting up a Cellular Network Connection

Explains how to connect to the Internet via a cellular dongle for a backup WAN connection.

5.4.2 File Sharing

Guides on creating shared folders on the Zyxel Device via USB and allowing network access.

5.4.2.1 Setting up File Sharing on Your Zyxel Device

Provides steps for setting up shared folders on the Zyxel Device before enabling file sharing.

5.4.2.2 Accessing Your Shared Files From a Computer

Explains how to access USB storage devices via Windows Explorer using shared files.

5.4.3 Media Server

Details how to use the media server feature to play files on computers or televisions.

5.4.3.1 Configuring the Zyxel Device

Provides steps to configure the Zyxel Device as a media server for DLNA-compliant clients.

5.4.3.2 Playing Media Using Windows Media Player on Windows 10

Guides on playing media files from the USB device using Windows Media Player.

5.4.3.3 Using a Digital Media Player

Explains how to use the Zyxel Device with a hardware digital media player to play stored media files on a TV.

5.4.4 Using FTP

Describes how to use an FTP program to access files on a USB storage device connected to the Zyxel Device.

5.5 Network Security

Covers configuring Firewall rules, Parental Control, and MAC Filter rules for network security.

5.5.1 Configuring a Firewall Rule

Explains how to enable the firewall to protect LAN computers from Internet attacks and configure rules.

5.5.2 Parental Control

Guides on configuring rules for accessing the Internet using parental controls, including schedules and URL filtering.

5.5.2.1 Configuring Parental Control Schedule and Filter

Details setting up rules for Internet usage scheduling and blocking websites with specific URLs or keywords.

5.5.2.2 Configuring a Parental Control Schedule

Explains how to set up a schedule rule for Internet usage, limiting days and times for user access.

5.5.3 Configuring a MAC Address Filter for Wired LAN Connections

Describes using a MAC address filter to allow or permanently block access for wired LAN clients.

5.6 Internet Calls

Provides instructions on making Internet calls using VoIP technology.

5.6.1 Configuring VoIP

Guides on setting up a SIP account with a provider and configuring the Zyxel Device for VoIP calls.

5.6.2 Adding a SIP Service Provider

Details the process of adding a SIP service provider's information for VoIP configuration.

5.6.3 Adding a SIP Account

Explains how to set up a SIP account and map it to a phone port for making and receiving VoIP calls.

5.6.4 Configuring a Phone

Guides on configuring phone ports to use SIP accounts for making and receiving calls.

5.6.5 Making a VoIP Call

Provides steps for making a phone call using Voice over IP (VoIP) technology.

5.7 Device Maintenance

Covers upgrading firmware, backing up configuration, and restoring Zyxel Device settings.

5.7.1 Upgrading the Firmware

Explains how to upload new firmware to the Zyxel Device for feature enhancements.

5.7.2 Backing up the Device Configuration

Guides on backing up the Zyxel Device's current configuration to a file on your computer.

5.7.3 Restoring the Device Configuration

Details how to upload a previously saved configuration file from your computer to your Zyxel Device.

Chapter 6 App Tutorials

6.1 App Tutorials Overview

Introduces how to use the MPro Mesh app to manage the Zyxel Device and MPro Mesh network.

6.2 What You Can Do

Lists the capabilities of the MPro Mesh app, including network controller decisions and setup procedures.

6.3 MPro Mesh Network

Explains the MPro Mesh network, requiring a router and at least one extender for expanded WiFi coverage.

6.4 MPro Mesh Network Connection

Details connecting MPro Mesh Router/Extender with WiFi or wired connections, and non-MPro Mesh Router with Extender.

6.4.1 Preparing your Zyxel Device

Guides on enabling MPro Mesh on both the router and extender, noting it's enabled by default.

6.4.2 Setting up an MPro Mesh Router and MPro Mesh Extender with a WiFi or Wired Connection

Provides steps to set up an MPro Mesh Router with an MPro Mesh Extender using WiFi or wired connection.

6.4.3 Setting up a non-MPro Mesh Router and MPro Mesh Extender with a Wired Connection

Describes setting up an MPro Mesh network with a wired connection from a non-MPro Mesh router to extenders.

6.5 Finding the Best Location for the Extenders

Explains how to check signal icons to find optimal placement for extenders to improve WiFi signal.

6.6 Checking Your Network Topology

Shows how to view Zyxel Devices connected in an MPro Mesh network and their status.

6.7 Changing the Default Home WiFi Network Name and Password

Advises changing default WiFi settings for better security and reconnecting devices with new settings.

6.7.1 Letting WiFi Clients Connect to the WiFi Network

Guides on sharing QR codes for WiFi clients to connect to the Zyxel Device's Home WiFi network.

6.8 Blocking Internet Access at Specific Times

Explains using Parental Control to create schedule profiles limiting client Internet access by day and time.

6.9 Seeing Currently Connected Client Devices

Details how to view connected clients on the MPro Mesh network, their link quality, and device details.

6.10 Changing the Client Device Names

Guides on changing client device names displayed within the app for better identification.

6.11 Blocking Internet Access for Specific Clients Immediately

Explains how to block specific clients from Internet access immediately using the Pause Internet function.

6.12 Setting Up the Guest WiFi Network

Guides on setting up a Guest WiFi network for different user groups, with unique SSIDs and passwords.

6.12.1 Letting WiFi Clients Only Connect to the Internet Through the Guest WiFi Network

Explains how to share Guest WiFi QR codes, allowing clients to access only the Internet, not the internal network.

6.13 Viewing More App Information and the Online Help

Describes how to access app information like online help, version, and privacy policy.

6.13.1 Logging Out of the Controller Device

Provides steps to log out of the current Controller device (MPro Mesh router or extender) from the app.

Chapter 7 Connection Status

7.1 Connection Status Overview

Overview of the Connection Status screen, used for configuring Internet, WiFi, and parental control settings.

7.1.1 Connectivity

Explains how to view network connection status of the Zyxel Device and its connected clients.

7.1.2 Icon and Device Name

Guides on selecting icons, entering device names, and enabling Internet Blocking for WiFi clients.

7.1.3 Management Service

Checks if control services like HTTP or Telnet are allowed on interfaces (LAN/WAN/Trust Domain).

7.1.4 System Info

Displays basic system information about the Zyxel Device, including model, firmware, and network details.

7.1.5 WiFi Settings

Describes enabling/disabling the main WiFi network, checking SSIDs, and managing passwords.

7.2 Guest WiFi Settings

Guides on enabling/disabling guest WiFi networks (2.4/5/6GHz), checking SSIDs, and managing passwords.

7.2.1 LAN

Explains how to view LAN IP address, subnet mask, and DHCP settings, and toggle the DHCP server.

7.3 The Parental Control Screen

Details viewing parental control profiles and adding new ones for restricted access schedules and URL filtering.

7.3.1 Create a Parental Control Profile

Guides on creating a parental control profile by adding devices and blocking Internet access based on schedules.

7.3.2 Define a Schedule

Explains how to define time periods and days for blocking Internet access on profile devices.

Chapter 8 Broadband

8.1 Broadband Overview

Discusses Broadband screens for configuring Zyxel Device for Internet access and WAN interfaces.

8.1.1 What You Can Do in this Chapter

Outlines chapter content: managing WAN interfaces, cellular backup, advanced settings, and Ethernet WAN configuration.

8.1.2 What You Need to Know

Explains key terms and concepts for broadband settings, including WAN IP address, ATM, and PTM.

8.1.3 Before You Begin

Advises users to obtain Internet access settings like encapsulation and WAN IP address from their ISP.

8.2 Broadband Settings

Guides on changing Zyxel Device's Internet access settings and viewing configured WAN services.

8.2.1 Add/Edit Internet Connection

Details adding or editing WAN connections, with screens varying by interface type, mode, and encapsulation.

8.2.1.1 The Routing Mode

Explains Routing mode for sharing one IP address among multiple computers, requiring NAT and other features.

8.2.1.2 The Bridge Mode

Describes Bridge mode for passing ISP-assigned IP addresses directly to devices, disabling routing functions.

8.3 Cellular Backup

Covers using a cellular dongle for a backup WAN connection, including configuration and budget setup.

8.4 Broadband Advanced

Explains enabling/disabling ADSL over PTM, Annex M, DSL PhyR, and SRA functions for DSL line optimization.

8.5 Ethernet WAN

Details configuring the fourth LAN port as an Ethernet WAN port for Internet access.

8.6 Technical Reference

Provides additional technical background on topics like Encapsulation, IP over Ethernet, PPP over ATM, and PPPoE.

Chapter 9 Wireless

9.1 Wireless Overview

Introduces the Network Setting > Wireless screens for setting up WiFi networks and security.

9.1.1 What You Can Do in this Chapter

Lists the Wireless screens and their functions, including General, Guest/More AP, MAC Authentication, and WPS.

9.1.2 What You Need to Know

Explains Wireless Basics, covering radio communication, standards, and data encryption methods.

9.2 Wireless General Settings

Guides on enabling WiFi, setting SSID, and selecting security mode, recommending WPA3-SAE for encryption.

9.2.1 No Security

Allows wireless stations to connect without data encryption or authentication, making the network accessible to any device.

9.2.2 More Secure (Recommended)

Recommends WPA2-PSK security mode for improved data encryption and user authentication.

9.3 Guest/More AP Screen

Enables configuration of guest WiFi networks, allowing multiple SSIDs and varying security types per access point.

9.3.1 The Edit Guest/More AP Screen

Guides on creating Guest and additional WiFi networks with different security settings.

9.4 MAC Authentication

Allows exclusive access or denial for wired LAN clients based on their MAC addresses.

9.5 WPS

Details configuring WiFi Protected Setup (WPS) for quick and secure WiFi network setup.

9.6 WMM

Explains enabling WiFi MultiMedia (WMM) and WMM Automatic Power Save Delivery (APSD) for enhanced data quality.

9.7 Others Screen

Covers advanced WiFi settings like additional security, power saving, and data transmission settings.

9.8 Channel Status

Allows scanning for WiFi channel noise and viewing results, indicating AP counts per channel.

9.9 WLAN Scheduler

Enables creating rules to schedule times for permitting Internet traffic from WiFi interfaces.

9.9.1 Add or Edit Rules

Guides on adding or editing WLAN scheduler rules, specifying SSID, days, time, and description.

9.10 MESH

Explains MPro Mesh support for managing WiFi networks, including AP steering and band steering.

9.10.1 MPro Mesh

Guides on enabling or disabling MPro Mesh on the Zyxel Device for network optimization.

9.11 Technical Reference

Provides in-depth technical information on WiFi networks, terms, and concepts.

9.11.1 WiFi Network Overview

Explains WiFi networks, consisting of clients, access points, and bridges.

9.11.2 Additional WiFi Terms

Defines common WiFi network terms and acronyms used in the Zyxel Device's Web Configurator.

9.11.3 WiFi Security Overview

Discusses WiFi security importance, standards, authentication, and encryption methods.

9.11.3.1 SSID

Explains SSID broadcasting, hiding, and recommendations for changing the default SSID.

9.11.3.2 MAC Address Filter

Details using the MAC address filter to control device access to the WiFi network.

9.11.3.3 Encryption

Describes how WiFi networks use encryption to protect information sent over the network.

9.11.4 Signal Problems

Discusses limitations of WiFi signals, including distance, interference, and absorption.

9.11.5 BSS

Defines Basic Service Set (BSS) and Intra-BSS traffic, explaining communication between WiFi clients.

9.11.6 MBSSID

Explains MBSSID function for using one access point to provide multiple BSSs simultaneously.

9.11.6.1 Notes on Multiple BSSs

Provides notes on multiple BSSs, including maximum BSSs per AP, key usage, and MBSSID conjunction with 802.1x.

9.11.7 Preamble Type

Explains preamble types (short and long) used for signaling data transmission and their impact on performance.

9.11.8 WiFi Protected Setup (WPS)

Details the WPS standard for quick, secure WiFi network setup using push button or PIN methods.

9.11.8.1 Push Button Configuration

Guides on using the WPS Push Button Configuration (PBC) method for automatic device connection.

9.11.8.2 PIN Configuration

Describes the WPS PIN Configuration method for secure WiFi setup using a unique Personal Identification Number.

9.11.8.4 Example WPS Network Setup

Illustrates security settings distribution in a sample WPS setup with AP and client roles.

9.11.8.5 Limitations of WPS

Highlights WPS limitations, including device-to-device operation, WPS-enabled requirement, and potential security risks.

Chapter 10 Home Networking

10.1 Home Networking Overview

Introduces Local Area Network (LAN) and its role in shared communication systems.

10.1.1 What You Can Do in this Chapter

Lists chapter features: LAN setup, Static DHCP, UPnP, Additional Subnet, STB Vendor ID, Wake on LAN, and TFTP Server.

10.1.2 What You Need To Know

Explains key terms and concepts for home networking, including LAN, Subnet Mask, DHCP, DNS, and RADVD.

10.1.2.1 About LAN

Explains IP Address, Subnet Mask, DHCP, DNS, and RADVD in the context of LAN.

10.1.2.2 About UPnP

Details how to identify UPnP hardware and explains NAT Traversal's automated network configuration.

10.1.3 Before You Begin

Advises users to find MAC addresses of network devices for DHCP Client List setup.

10.2 LAN Setup

Guides on setting the Local Area Network IP address, subnet mask, and configuring DHCP settings.

10.3 Static DHCP

Explains how to assign fixed IP addresses to LAN clients based on their MAC addresses.

10.3.1 Before You Begin

Instructs users to find MAC addresses of network devices for Static DHCP screen setup.

10.4 UPnP

Guides on configuring UPnP settings for simplified peer-to-peer network connectivity.

10.5 LAN Additional Subnet

Explains how to configure IP alias and public static IP to partition a physical network into logical networks.

10.6 STB Vendor ID

Details configuring Vendor IDs of connected Set Top Boxes (STBs) for automatic static DHCP entries.

10.7 Wake on LAN

Explains how to remotely turn on network devices using Wake on LAN (WoL) with Magic Packet.

10.8 TFTP Server Name

Guides on identifying a TFTP server for configuration file download using DHCP option 66.

10.9 Technical Reference

Provides technical background on LANs, WANs, DHCP setup, DNS Server addresses, and LAN TCP/IP.

10.9.1 DHCP Setup

Explains DHCP configuration, allowing clients to obtain TCP/IP settings or disabling the server.

10.9.2 DNS Server Addresses

Details how DNS maps domain names to IP addresses and the importance of DNS server addresses.

10.9.3 LAN TCP/IP

Explains LAN IP address and subnet mask, and how the Zyxel Device assigns IP and DNS server addresses.

10.10 Turn on UPnP in Windows 10 Example

Demonstrates using the UPnP feature in Windows 10 to access the Zyxel Device.

10.10.1 Auto-discover Your UPnP-enabled Network Device

Guides on ensuring UPnP is activated on both Zyxel Device and computer for auto-discovery.

Chapter 11 Routing

11.1 Routing Overview

Explains how the Zyxel Device uses default gateway and static routes for outbound traffic.

11.2 Configure Static Route

Guides on viewing and configuring static route rules to save time and bandwidth for LAN devices.

11.2.1 Add or Edit Static Route

Details adding or editing static routes, requiring configuration of required information for the route.

11.2.1.1 An Example of Adding a Static Route

Provides a tutorial on configuring static routing rules to route traffic between two department networks.

11.3 DNS Route

Guides on viewing and configuring DNS routes to forward DNS queries to specific WAN interfaces.

11.3.1 Add or Edit DNS Route

Explains how to manually add or edit Zyxel Device's DNS name and IP address entries.

11.4 Policy Route

Allows overriding default routing by routing packets based on criteria like source address.

11.4.1 Add or Edit Policy Route

Guides on configuring required information for a policy route, specifying parameters like source IP and protocol.

11.5 RIP Overview

Explains Routing Information Protocol (RIP) for exchanging routing information with other routers.

11.5.1 RIP

Details opening the RIP screen to select RIP version and operation for WAN interfaces.

Chapter 12 Quality of Service (QoS)

12.1 QoS Overview

Explains QoS for delivering data with minimum delay and managing bandwidth for real-time multimedia.

12.1.1 What You Can Do in this Chapter

Lists chapter features: General screen for QoS/bandwidth, Queue Setup, Classification Setup, Shaper Setup, and Policer Setup.

12.2 What You Need to Know

Provides terms and concepts to help understand Quality of Service (QoS).

12.3 Quality of Service General Settings

Guides on enabling/disabling QoS and setting upstream bandwidth or traffic priority.

12.4 Queue Setup

Allows configuration of QoS queue assignment to prioritize traffic on WAN or LAN interfaces.

12.4.1 Add a QoS Queue

Details adding or editing a QoS queue, selecting scheduling methods like SP, WRR, or SP+WRR.

12.5 QoS Classification Setup

Guides on adding, editing, or deleting QoS classifiers to group traffic by criteria like source address or port.

12.5.1 Add or Edit QoS Class

Explains adding or editing QoS classes, configuring criteria for data flow classification.

12.6 QoS Shaper Setup

Allows using token bucket algorithm to control traffic bursts and maintain average rates.

12.6.1 Add or Edit a QoS Shaper

Details adding or editing a QoS shaper, configuring interface and rate limit for traffic bursts.

12.7 QoS Policer Setup

Guides on viewing QoS policers to limit incoming traffic rates and apply actions like drop or modify.

12.7.1 Add or Edit a QoS Policer

Explains adding or editing QoS policers, configuring meter type, rates, and actions for traffic control.

12.8 Technical Reference

Provides technical background on QoS, including IEEE 802.1Q Tag, DiffServ, IP Precedence, and Queue Assignment.

Chapter 13 Network Address Translation (NAT)

13.1 NAT Overview

Defines NAT as IP address translation for packets between networks.

13.1.1 What You Can Do in this Chapter

Lists NAT functionalities: Port Forwarding, Port Triggering, DMZ, ALG, Address Mapping, and Sessions.

13.1.2 What You Need To Know

Explains key terms for NAT, including Inside/Outside and Global/Local addresses, and the basic function of NAT.

13.2 Port Forwarding

Guides on forwarding incoming service requests from the Internet to servers on the local network.

13.2.1 Port Forwarding

Details the Port Forwarding screen for configuring rules to forward incoming service requests.

13.2.2 Add or Edit Port Forwarding

Explains creating or editing port forwarding rules by specifying ports, server IP, and protocol.

13.3 Port Triggering

Describes trigger port forwarding, allowing LAN computers to dynamically use services by recording IP and port.

13.3.1 Add or Edit Port Triggering Rule

Guides on creating new port triggering rules, configuring ports and protocols for requests and responses.

13.4 DMZ

Explains specifying a default server's IP address to receive packets not covered by Port Triggering.

13.5 ALG

Covers enabling/disabling Application Layer Gateway (ALG) for NAT traversal filters and specific applications like SIP.

13.6 Address Mapping

Explains mapping local IP addresses to global IP addresses and ordering rules for correct processing.

13.6.1 Address Mapping Screen

Guides on enabling or disabling NAT Address Mapping in the Zyxel Device.

13.6.2 Add New Rule Screen

Details adding or editing address mapping rules, specifying IP addresses and mapping types.

13.7 Sessions

Describes limiting concurrent NAT sessions per client to ensure fair usage and better performance.

13.8 Technical Reference

Provides additional technical information regarding NAT definitions, what NAT does, how NAT works, and NAT applications.

Chapter 14 DNS

14.1 DNS Overview

Defines DNS for mapping domain names to IP addresses and its importance for machine access.

14.1.1 What You Can Do in this Chapter

Lists chapter features: DNS Entry screen for DNS routes and Dynamic DNS screen for DDNS settings.

14.1.2 What You Need To Know

Explains DYNDNS Wildcard and Dynamic DNS, for users with dynamic IP addresses needing a domain name.

14.2 DNS Entry

Guides on viewing and configuring manual DNS entries on the Zyxel Device.

14.2.1 Add or Edit DNS Entry

Details manually adding or editing Zyxel Device's DNS name and IP address entries.

14.3 Dynamic DNS

Explains configuring DDNS service provider on Zyxel Device to update dynamic IP address mapping to a hostname.

Chapter 15 IGMP/MLD

15.1 IGMP/MLD Overview

Introduces Multicast delivery via IGMP/MLD and using the IGMP/MLD screen for group settings.

15.1.1 What You Need To Know

Explains Multicast and IGMP concepts, including Multicast Listener Discovery (MLD) and IGMP Fast Leave.

15.2 The IGMP/MLD Screen

Guides on opening the IGMP/MLD screen to configure multicast groups managed by the Zyxel Device.

Chapter 16 VLAN Group

16.1 VLAN Group Overview

Explains VLANs for partitioning physical networks into logical networks and increasing performance.

16.1.1 What You Can Do in this Chapter

States that the Interface Grouping screen is used to manage VLAN groups on the Zyxel Device.

16.2 VLAN Group Settings

Shows VLAN groups created on the Zyxel Device and guides to open the VLAN Group screen.

16.2.1 Add or Edit a VLAN Group

Details adding or editing VLAN groups, allowing creation of new groups and filtering criteria for automatic client addition.

Chapter 17 Interface Grouping

17.1 Interface Grouping Overview

Explains creating interface groups to assign IP addresses in different domains and manage LAN/WAN traffic.

17.1.1 What You Can Do in this Chapter

States that the Interface Grouping screen allows creation of multiple networks on the Zyxel Device.

17.2 Interface Grouping

Guides on manually adding LAN interfaces to groups or automatically adding clients based on DHCP Vendor ID.

17.2.1 Interface Group Configuration

Details creating new user-defined interface groups or modifying existing ones with filtering criteria.

17.2.2 Interface Grouping Criteria

Explains how to automatically add clients to interface groups based on criteria like MAC address or Vendor ID.

Chapter 18 USB Service

18.1 USB Service Overview

Explains sharing files on a USB device connected to Zyxel Device with network users.

18.1.1 What You Can Do in this Chapter

Lists chapter features: File Sharing server and Media Server enablement.

18.1.2 What You Need To Know

Provides terms and concepts for USB Service, including Workgroup Name and File Systems.

18.1.2.1 About File Sharing

Explains Workgroup Name and how Windows assigns it during network setup.

18.1.3 Before You Begin

Ensures the Zyxel Device is connected and turned on, and the USB device is properly connected.

18.2 USB Service

Guides on setting up file sharing through the Zyxel Device's LAN, accessing shared folders from USB.

18.2.1 Add New Share

Details setting up a new share or editing an existing one on the Zyxel Device.

18.2.2 Add New User Screen

Explains creating user accounts to access secured shares on the USB device via the User Account screen.

18.3 Media Server

Covers using the media server feature to play video, music, and photos from USB devices on the network.

Chapter 19 Home Connectivity

19.1 Home Connectivity Overview

Introduces ONE Connect for auto-detection and configuration of Zyxel Devices using Multy Pro App.

19.2 The Home Connectivity Screen

Guides on enabling/disabling One Connect to manage Zyxel Device via Multy Pro App.

Chapter 20 Firewall

20.1 Firewall Overview

Explains the firewall's function to protect the Zyxel Device and network from attacks and control access.

20.1.1 What You Need to Know About Firewall

Defines firewall concepts like SYN Attack, DoS, DDoS, ICMP, LAND Attack, Ping of Death, and SPI.

20.2 Firewall

Explains using the firewall to protect the Zyxel Device and network from hacker attacks.

20.2.1 What You Can Do in this Chapter

Lists chapter sections: General, Protocol, Access Control, and DoS screens for firewall configuration.

20.3 Firewall General Settings

Guides on setting the firewall's security level and configuring rules based on packet direction.

20.4 Protocol (Customized Services)

Explains configuring customized services and port numbers for reusable objects used in ACL rules.

20.4.1 Add Customized Service

Details adding or editing customized rules by specifying protocol and port numbers.

20.5 Access Control (Rules)

Describes Access Control List (ACL) rules for accepting, rejecting, or dropping network packets.

20.5.1 Add New ACL Rule

Guides on creating new ACL rules, specifying parameters like source/destination IP, service, and direction.

20.6 DoS

Explains activating protection against Denial of Service (DoS) attacks by managing connection requests.

20.7 Firewall Technical Reference

Provides technical background on firewall rules, including overview and security guidelines.

20.7.1 Firewall Rules Overview

Explains how customized firewall rules override default settings and are applied based on order.

20.7.2 Guidelines For Security Enhancement With Your Firewall

Provides guidelines for enhancing firewall security, including changing default passwords and limiting access.

20.7.3 Security Considerations

Discusses security ramifications before creating rules, emphasizing caution and testing.

Chapter 21 MAC Filter

21.1 MAC Filter Overview

Explains MAC filtering for permitting access to clients based on their MAC addresses in wired connections.

21.2 MAC Filter

Guides on enabling MAC Address Filter and adding host/MAC addresses to allow or deny network access.

21.2.1 Add New Rule

Details enabling or disabling filters per entry and adding new MAC filter rules.

Chapter 22 Home Security

22.1 Home Security Overview

Introduces URL filtering for blocking user access to specific websites containing inappropriate or harmful content.

22.2 Home Security

Guides on configuring URL filtering settings to block users from accessing certain websites.

Chapter 23 Parental Control

23.1 Parental Control Overview

Explains parental control for limiting Internet access and preventing viewing inappropriate content.

23.2 Parental Control Schedule and URL Filter

Guides on enabling parental control, viewing rules/schedules, and limiting user Internet access.

23.2.1 Add or Edit a Parental Control Profile

Details adding or editing parental control profiles for restricted access schedules and URL filtering.

Add Site/URL Keyword

Explains adding keywords to block access to website URLs containing them.

Chapter 24 Scheduler Rule

24.1 Scheduler Rule Overview

Introduces Scheduler Rule for defining time periods and days for Zyxel Device actions.

24.2 Scheduler Rule Settings

Guides on viewing, adding, or editing time schedule rules for features like Firewall Access Control.

24.2.1 Add or Edit a Schedule Rule

Details configuring restricted access schedules by defining rule name, days, time range, and description.

Chapter 25 Certificates

25.1 Certificates Overview

Explains certificates for authenticating users based on public-private key pairs.

25.1.1 What You Can Do in this Chapter

Lists chapter features: Local Certificates screen and Trusted CA screen for managing certificates.

25.2 What You Need to Know

Provides terms and concepts for certificates, including Certification Authority (CA) and its role.

25.3 Local Certificates

Guides on viewing, generating requests for, and importing signed certificates for Web Server and SSH.

25.3.1 Create Certificate Request

Details creating a certificate signing request by entering common name, organization, and country.

25.3.2 View Certificate Request

Explains viewing detailed information about certificate requests, including private key and signing request.

25.4 Trusted CA

Shows a summary list of CA certificates that the Zyxel Device accepts as trusted.

25.5 Import Trusted CA Certificate

Guides on importing trusted CA certificates in PEM or PKCS#7 formats.

25.6 View Trusted CA Certificate

Explains viewing detailed, read-only information about certification authority's certificates.

25.7 Certificates Technical Reference

Provides technical background on certificates, including Certification Authorities and Public/Private Keys.

Chapter 26 Voice

26.1 Voice Overview

Introduces making calls over the Internet using VoIP technology and setting up SIP accounts.

26.1.1 What You Can Do in this Chapter

Lists chapter features: SIP Account, SIP Service Provider, SIP TLS Common, Phone settings, Call Rule, and Call History.

26.1.2 What You Need to Know About VoIP

Explains VoIP (Voice over IP) and SIP (Session Initiation Protocol) concepts.

26.2 Before You Begin

Advises having a VoIP account set up and necessary information ready before configuring the Zyxel Device.

26.3 SIP Account

Guides on setting up a SIP account with a provider for making VoIP calls.

26.3.1 Add or Edit SIP Account

Details configuring SIP accounts and mapping them to phone ports for call management.

26.4 SIP Service Provider

Explains viewing SIP service provider information and accessing settings for VoIP configuration.

26.4.1 Provider Entry Add/Edit

Guides on configuring SIP server information, phone functions, and dialing plans for a SIP service provider.

26.5 SIP TLS Common

Details encrypting SIP traffic using TLS and selecting local certificates for SIP server verification.

26.6 Phone

Covers configuring SIP numbers and regions for IP phones connected to the Zyxel Device.

26.6.1 Phone Device

Explains viewing phone details and defining which phones ring for incoming calls or use specific SIP accounts.

26.6.2 Phone Device Edit

Guides on controlling SIP account and PSTN line usage for each phone connected to the Zyxel Device.

26.7 Phone Region

Explains configuring settings based on physical location to improve phone call quality.

26.8 Call Rule

Details adding, editing, or removing speed-dial numbers for outgoing calls and VoIP phone numbers.

26.9 Call History

Guides on viewing call logs (received, dialed, missed) and detailed call information.

26.9.1 Call Summary

Explains viewing a summary of received, dialed, and missed calls.

26.10 Technical Reference

Provides background material relevant to VoIP screens, covering VoIP, SIP, SIP Identities, SIP Number, and SIP Service Domain.

Chapter 27 Log

27.1 Log Overview

Explains how to determine event/alert categories, display logs, or send them to an administrator or syslog server.

27.1.1 What You Can Do in this Chapter

Lists chapter sections: System Log and Security Log for viewing system and security-related logs.

27.1.2 What You Need To Know

Defines terms and concepts related to logs, including Alerts and Logs, and Syslog Overview.

27.2 System Log

Guides on viewing system logs, filtering entries by severity level and/or category.

27.3 Security Log

Explains viewing security-related logs by selecting severity level and/or category.

Chapter 28 Traffic Status

28.1 Traffic Status Overview

Introduces looking at network traffic status and statistics for WAN/LAN interfaces and NAT.

28.1.1 What You Can Do in this Chapter

Lists chapter sections: WAN, LAN, and NAT screens for viewing traffic and NAT status.

28.2 WAN Status

Guides on opening the WAN screen to view traffic statistics and packet statistics for each WAN interface.

28.3 LAN Status

Explains viewing packet statistics for each LAN or WLAN interface on the Zyxel Device.

28.4 NAT Status

Guides on viewing NAT status, listing devices with IP addresses and established sessions with the Zyxel Device.

Chapter 29 VoIP Status

29.1 VoIP Status Screen

Explains viewing VoIP registration, current call status, and phone numbers in the VoIP Status screen.

Chapter 30 ARP Table

30.1 ARP Table Overview

Defines ARP as a protocol for mapping IP addresses to MAC addresses on the local area network.

30.1.1 How ARP Works

Explains the ARP process of looking up IP addresses in the ARP table and broadcasting requests.

30.2 ARP Table

Guides on viewing IPv4-to-MAC and IPv6-to-MAC address mappings for connected devices.

Chapter 31 Routing Table

31.1 Routing Table Overview

Explains that routing is based on destination address, with the Zyxel Device taking the shortest path.

31.2 Routing Table

Shows IPv4 and IPv6 routing information, including subnet masks and gateway addresses.

Chapter 32 Multicast Status

32.1 Multicast Status Overview

Introduces Multicast Status screens for looking at IGMP/MLD group status and traffic statistics.

32.2 The IGMP Status Screen

Guides on looking at the current list of multicast groups managed by Zyxel Device through IGMP.

32.3 The MLD Status Screen

Explains looking at MLD multicast groups managed by Zyxel Device, covering filter modes and source lists.

Chapter 33 xDSL Statistics

33.1 xDSL Statistics Overview

Introduces viewing DSL statistics, such as port details, in the xDSL Statistics screen.

33.2 xDSL Statistics

Guides on viewing detailed DSL statistics, including port details and DSL counters.

Chapter 34 WLAN Station Status

34.1 WLAN Station Status Overview

Explains viewing information and status of wireless stations (WiFi clients) associated with the Zyxel Device.

Chapter 35 Cellular Statistics

35.1 Cellular Statistics Overview

Introduces Cellular Statistics screens for viewing cellular Internet connection status.

35.2 Cellular Statistics Settings

Guides on accessing the Cellular Statistics screen and viewing cellular information when a dongle is inserted.

Chapter 36 System

36.1 System Overview

Explains how to name the Zyxel Device (Host) and assign a domain name for identification purposes.

36.2 System

Guides on assigning a unique name to the Zyxel Device for network recognition.

Chapter 37 User Account

37.1 User Account Overview

Describes viewing settings for 'admin' and other user accounts used to log into the Zyxel Device.

37.2 User Account

Guides on creating or managing user accounts and their privileges on the Zyxel Device.

37.2.1 User Account Add or Edit

Details changing user account names, setting passwords, retry times, and privileges (Administrator/User).

Chapter 38 Remote Management

38.1 Remote Management Overview

Explains remote management controls for accessing the Zyxel Device via web services.

38.1.1 What You Can Do in this Chapter

Lists chapter features: MGMT Services screen for remote access and Trust Domain screen for IP address permissions.

38.2 MGMT Services

Guides on configuring interfaces for service access and specifying service port numbers.

38.3 Trust Domain

Allows viewing and managing public IP addresses permitted to access Zyxel Device services.

38.3.1 Add Trust Domain

Details adding public IP addresses or domain names allowed to access local management services.

Chapter 39 SNMP

39.1 SNMP Overview

Explains configuring SNMP settings for managing and monitoring Zyxel Device via network.

39.2 SNMP Settings

Guides on configuring SNMP settings, including agent status, community strings, system name, and location.

Chapter 40 Time Settings

40.1 Time Settings Overview

Shows how to configure system-related settings, specifically system date and time.

40.2 Time

Guides on configuring Zyxel Device time based on local time zone, NTP server, and Daylight Savings.

Chapter 41 Email Notification

41.1 Email Notification Overview

Explains email notification setup, requiring an email server and sender/receiver addresses.

41.2 Email Notification

Guides on viewing, removing, and adding email account information for sending log notifications.

41.2.1 E-mail Notification Edit

Details configuring required information for sending email via a mail server, including account and security settings.

Chapter 42 Log Setting

42.1 Log Setting Overview

Explains configuring where Zyxel Device sends logs and which types of logs are recorded.

42.2 Log Setting

Guides on configuring log destinations (Syslog Server, Local File) and types of logs to record.

42.2.1 Example Email Log

Provides an example of a log sent via email, showing subject, date format, and end of log message.

Chapter 43 Firmware Upgrade

43.1 Firmware Upgrade Overview

Explains how to upload new firmware to the Zyxel Device for new firmware releases.

43.2 Firmware Upgrade

Guides on uploading new firmware via HTTP, noting the process may take up to 3 minutes and requires a reboot.

Chapter 44 Backup/Restore

44.1 Backup/Restore Overview

Provides information on factory default settings, backup configuration, and restoring previous configurations.

44.2 Backup/Restore

Guides on backing up the Zyxel Device's current configuration and restoring previous settings.

44.3 Reboot

Explains how to reboot the Zyxel Device remotely without turning off power, useful if the device hangs.

Chapter 45 Diagnostic

45.1 Diagnostic Overview

Introduces the Diagnostic screen for identifying problems with the Zyxel Device.

45.1.1 What You Can Do in this Chapter

Lists chapter features: Diagnostic screen for ping/traceroute, 802.1ag for CFM actions, 802.3ah for OAM, and OAM Ping.

45.2 What You Need to Know

Provides terms and concepts for understanding CFM (Connectivity Fault Management).

45.3 Diagnostic

Guides on using ping, traceroute, nslookup, or speed test for troubleshooting connectivity issues.

45.4 802.1ag (CFM)

Details configuring and performing Connectivity Fault Management (CFM) actions as defined by IEEE 802.1ag standard.

45.5 802.3ah (OAM)

Explains Link layer Ethernet OAM (Operations, Administration and Maintenance) for link monitoring.

45.6 OAM Ping

Guides on performing OAM F4 or F5 loopback tests on a PVC to verify connectivity.

Chapter 46 Troubleshooting

46.1 Troubleshooting Overview

Offers suggestions to solve problems categorized into Power/Hardware, Device Access, Internet, WiFi, USB, VoIP, and UPnP.

46.2 Power and Hardware Problems

Provides troubleshooting steps for issues like the Zyxel Device not turning on or LEDs not behaving as expected.

46.3 Device Access Problems

Addresses issues like not knowing the Zyxel Device's IP address or forgetting the admin password.

46.4 Internet Problems

Provides troubleshooting steps for inability to access the Internet via DSL, Ethernet, Fiber, or cellular connections.

46.5 WiFi Problems

Offers solutions for WiFi connection issues, including inability to connect and slow or intermittent performance.

46.6 USB Problems

Provides troubleshooting steps when the Zyxel Device fails to detect a USB device.

46.7 VoIP Problems

Addresses issues with making phone calls via VoIP, including checking phone tone, connections, and SIP settings.

46.8 UPnP Problems

Guides on troubleshooting when a computer cannot detect UPnP settings from the Zyxel Device.

46.9 Getting More Troubleshooting Help

Directs users to Zyxel support resources for further troubleshooting assistance.

APPENDIX A Customer Support

Required Information

Lists necessary information to have ready when contacting Zyxel support or vendors.

Corporate Headquarters (Worldwide)

Provides contact details for Zyxel's global headquarters and regional offices.

APPENDIX B Wireless LANs

Wireless LAN Topologies

Discusses ad-hoc and infrastructure wireless LAN topologies.

Ad-hoc Wireless LAN Configuration

Explains setting up an independent WLAN connecting computers with wireless adapters.

BSS

Defines Basic Service Set (BSS) where WiFi client communications go through one access point (AP).

ESS

Defines Extended Service Set (ESS) as overlapping BSSs connected by a wired network.

Channel

Explains radio frequencies used by wireless devices and the importance of channel selection to reduce interference.

RTS/CTS

Details RTS/CTS for preventing collisions due to hidden nodes by defining data frame size for handshake.

Fragmentation Threshold

Explains the maximum data fragment size before packet fragmentation.

IEEE 802.11g Wireless LAN

Discusses IEEE 802.11g compatibility, data rates, and modulation methods.

Wireless Security Overview

Covers the importance of wireless security, methods like data encryption and client authentication.

IEEE 802.1x

Explains IEEE 802.1x standard features like extended authentication, accounting, and control.

APPENDIX C IPv6

Overview

Introduces IPv6 as an enhancement to IP address size and features, allowing vastly more addresses.

IPv6 Addressing

Explains IPv6 address format (128-bit hexadecimal blocks) and abbreviation methods.

Prefix and Prefix Length

Describes IPv6 address prefix and prefix length for representing network addresses.

Link-local Address

Defines link-local address as a unique identifier for devices on the local network (LAN).

Global Address

Defines global address as a unique identifier for devices on the Internet, similar to public IPv4 addresses.

Unspecified Address

Explains the unspecified address (0:0:0:0:0:0:0:0 or ::) used when a device lacks its own address.

Loopback Address

Defines loopback address (0:0:0:0:0:0:0:1 or ::1) for sending packets to oneself.

Multicast Address

Explains IPv6 multicast addresses providing the same functionality as IPv4 broadcast addresses.

Subnet Masking

Describes IPv6 subnet mask composition using 128-bit binary digits divided into 16-bit blocks.

Interface ID

Defines interface ID as a 64-bit identifier for physical or virtual interfaces.

EUI-64

Explains EUI-64 format for interface ID, derived from Ethernet MAC address.

Identity Association

Describes Identity Association (IA) for DHCP clients to manage IP addresses and configuration.

DHCP Relay Agent

Explains DHCP relay agent's role in forwarding messages between DHCP server and clients.

Prefix Delegation

Details how prefix delegation enables IPv6 router to use ISP-provided IPv6 prefix for LAN address generation.

ICMPv6

Defines ICMPv6 for error reporting and diagnostic functions in IPv6 packet processing.

Neighbor Discovery Protocol (NDP)

Explains NDP for discovering IPv6 devices and tracking neighbor reachability.

IPv6 Cache

Describes how IPv6 hosts maintain neighbor cache, destination cache, prefix list, and default router list.

APPENDIX D Services

The following table lists some commonly-used services and their associated protocols and port numbers.

Lists common services with their protocols, port numbers, and brief explanations.

APPENDIX E Legal Information

Copyright

States copyright information for the publication and Zyxel's rights.

Disclaimer

Disclaims Zyxel's liability for product application/use and reserves the right to make changes without notice.

Regulatory Notice and Statement

Provides regulatory information for European Union and United Kingdom, including Declaration of Conformity.

EUROPEAN UNION and UNITED KINGDOM

Applies if the product is used within the European Union and United Kingdom.

Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED) and UK Radio Equipment Regulation 2017 SI 2017/1206

Declares conformity with EU and UK regulations for wireless products, listing models and compliance information.

National Restrictions

Lists national restrictions and requirements for wireless products in various countries.

Safety Warnings

Provides crucial safety instructions for device installation, operation, and maintenance.

Explanation of the Symbols

Describes symbols used in the product for correct usage, preventing danger and property damage.

Viewing Certifications

Directs users to view product documentation and certifications on the Zyxel website.

Zyxel Limited Warranty

Details Zyxel's warranty terms, excluding defects from misuse, modification, or abnormal conditions.

Registration

Instructs users to register their product online for firmware upgrades and related information.

Open Source Licenses

Provides information on requesting source code for free software distributed under GPL licenses.

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