ZyXEL Communications EX3301-T0 - Part III: Troubleshooting and Appendices; Troubleshooting and Appendices

To Next Page

To Previous Page

504

PART III

Troubleshooting and

Appendices

Appendices contain general information. Some information may not apply to your Zyxel Device.

Main Page

default chapter3
- Document Conventions3
- Contents Overview4
- Table of Contents4
- Table of Contents6
- Part I: User's Guide18
- User's Guide18
- Introducing the Zyxel Device19
- Overview19
- Example Applications22
- WAN Priority22
- Dual-Band Wifi23
- Triple-Band Wifi23
- Multi-Gigabit Ethernet24
- Voip Applications25
- Zyxel Device's USB Support25
- Good Habits for Managing the Zyxel Device27
- Ways to Manage the Zyxel Device27
Chapter 2 Hardware29
- Ax750129
- Hardware29
- LED Indicators Panel29
- DX3300-T0, DX3301-T0, EX3300-T0 and EX3301-T032
- DX3300-T1 and EX3300-T135
- EX3500-T0 and EX3501-T038
- DX5401-B0/1 and EX5401-B0/140
- EX5600-T1, EX5601-T0 and EX5601-T142
- Ex7501-B045
- Px3321-T147
- Px5311-T048
- Ax750150
- Ports Panel50
- DX3300-T0, DX3301-T0, DX5401-B0/B1, EX3300-T0, EX3301-T0 and EX5401-B0/B151
- DX3300-T1 and EX3300-T154
- EX3500-T0 and EX3501-T056
- EX5600-T1, EX5601-T0, and EX5601-T157
- Ex7501-B060
- Px3321-T161
- Px5531-T061
- Transceiver Installation/Removal62
- RESET Button64
- WPS Button64
- Access the Web Configurator65
Chapter 3 Web Configurator65
- Overview65
- Web Configurator65
- Settings Icon67
- Web Configurator Layout67
- Widget Icon74
Chapter 4 Quick Start77
- Quick Start77
- Quick Start Overview77
- Quick Start Setup77
- Quick Start Setup - Time Zone77
- Quick Start Setup - Internet Connection78
- Successful Internet Connection78
- Quick Start Setup - Wifi79
- Unsuccessful Internet Connection79
- Quick Start Setup - Finish80
- Setting up a DSL Connection81
- Web Interface Overview81
- Web Interface Tutorials81
- Wired Network Setup81
- Setting up an Ethernet Connection86
- Wifi Network Setup89
- Changing Security on a Wifi Network90
- Connecting to the Zyxel Device's Wifi Network Using WPS92
- Setting up a Guest Network96
- Setting up Two Guest Wifi Networks on Different Wifi Bands100
- File Sharing105
- USB Applications105
- Media Server108
- Using FTP113
- Configuring a Firewall Rule114
- Network Security114
- Parental Control116
- Configuring a MAC Address Filter for Wired LAN Connections121
- Configuring Voip122
- Internet Calls122
- Adding a SIP Service Provider123
- Adding a SIP Account124
- Configuring a Phone125
- Device Maintenance126
- Making a Voip Call126
- Upgrading the Firmware126
- Backing up the Device Configuration127
- Restoring the Device Configuration128
- App Tutorials130
- App Tutorials Overview130
Chapter 6 App Tutorials130
- What You Can Do130
- Mpro Mesh Network131
- Mpro Mesh Network Connection134
- Preparing Your Zyxel Device134
- Setting up an Mpro Mesh Router and Mpro Mesh Extender with a Wifi or Wired Connection135
- Setting up a Non-Mpro Mesh Router and Mpro Mesh Extender with a Wired Connection142
- Finding the Best Location for the Extenders150
- Checking Your Network Topology152
- Changing the Default Home Wifi Network Name and Password155
- Letting Wifi Clients Connect to the Wifi Network157
- Blocking Internet Access at Specific Times159
- Seeing Currently Connected Client Devices168
- Changing the Client Device Names170
- Blocking Internet Access for Specific Clients Immediately172
- Setting up the Guest Wifi Network175
- Letting Wifi Clients Only Connect to the Internet through the Guest Wifi Network180
- Viewing more App Information and the Online Help182
- Logging out of the Controller Device183
- Part II: Technical Reference185
- Technical Reference185
Chapter 7 Connection Status186
- Connection Status186
- Connection Status Overview186
- Connectivity186
- Icon and Device Name188
- System Info188
- Wifi Settings191
- Guest Wifi Settings193
- Lan194
- The Parental Control Screen196
- Create a Parental Control Profile197
- Broadband199
- Broadband Overview199
Chapter 8 Broadband199
- What You Can Do in this Chapter199
- What You Need to Know200
- Before You Begin203
- Broadband Settings for DSL Routers203
- Add or Edit Internet Connection204
- Broadband Settings for Ethernet, AON and PON Routers212
- Add or Edit Internet Connection214
- Cellular Backup221
- Broadband Advanced Screen227
- Backup WAN231
- Technical Reference232
Chapter 9 Wireless238
- What You Can Do in this Chapter238
- What You Need to Know238
- Wireless238
- Wireless Overview238
- Wireless General Settings239
- More Secure (Recommended)243
- No Security243
- Guest/More AP Screen245
- The Edit Guest/More AP Screen246
- MAC Authentication249
- Wps250
- Wmm252
- Others Screen254
- Channel Status256
- Mesh258
- Mpro Mesh258
- Technical Reference259
- Wifi Network Overview259
- Additional Wifi Terms261
- Wifi Security Overview261
- Bss263
- Signal Problems263
- Mbssid264
- Preamble Type264
- Wifi Protected Setup (WPS)265
Chapter 10 Home Networking271
- Home Networking271
- Home Networking Overview271
- What You Can Do in this Chapter271
- What You Need to Know271
- Before You Begin273
- LAN Setup273
- Before You Begin279
- Static DHCP279
- Upnp281
- LAN Additional Subnet282
- STB Vendor ID284
- TFTP Server Name285
- Wake on LAN285
- Apas286
- Add APAS288
- Technical Reference288
- DHCP Setup289
- DNS Server Addresses289
- Lan Tcp/Ip290
- Turn on Upnp in Windows 10 Example291
- Auto-Discover Your Upnp-Enabled Network Device293
- Web Configurator Access with UPNP in Windows 10296
Chapter 11 Routing299
- Configure Static Route299
- Routing299
- Routing Overview299
- Add or Edit Static Route300
- DNS Route304
- Add or Edit DNS Route305
- Add or Edit Policy Route306
- Policy Route306
- Rip308
- RIP Overview308
Chapter 12 Quality of Service (Qos)309
- Qos Overview309
- Quality of Service (Qos)309
- What You Can Do in this Chapter309
- What You Need to Know309
- Quality of Service General Settings311
- Queue Setup313
- Add a Qos Queue314
- Qos Classification Setup315
- Add or Edit Qos Class316
- Qos Shaper Setup321
- Add or Edit a Qos Shaper322
- Qos Policer Setup322
- Add or Edit a Qos Policer323
- Qos Monitor325
- Technical Reference326
- NAT Overview331
- Network Address Translation (NAT)331
- What You Can Do in this Chapter331
- What You Need to Know331
- Port Forwarding332
- Add or Edit Port Forwarding333
- Port Forwarding333
- Port Triggering335
- Add or Edit Port Triggering Rule337
- Dmz338
- Alg339
- Address Mapping340
- Address Mapping Screen340
- Add New Rule Screen341
- Port Control Protocol (PCP)343
- Sessions343
- Add New Rule Screen345
- NAT Definitions346
- Technical Reference346
- How NAT Works347
- What NAT Does347
- NAT Application348
Chapter 14 DNS350
- Dns350
- DNS Overview350
- What You Can Do in this Chapter350
- DNS Entry351
- What You Need to Know351
- Add or Edit DNS Entry352
- Dynamic DNS352
Chapter 15 IGMP/MLD355
- Igmp/Mld355
- IGMP/MLD Overview355
- The IGMP/MLD Screen355
- What You Need to Know355
Chapter 16 VLAN Group358
- VLAN Group358
- VLAN Group Overview358
- What You Can Do in this Chapter358
- Add or Edit a VLAN Group359
- VLAN Group Settings359
Chapter 17 Interface Grouping361
- Interface Grouping361
- Interface Grouping Overview361
- What You Can Do in this Chapter361
- Interface Group Configuration362
- Interface Grouping Criteria366
Chapter 18 USB Service368
- USB Service368
- USB Service Overview368
- What You Can Do in this Chapter368
- What You Need to Know368
- Before You Begin369
- USB Service369
- Add New Share371
- Add New User Screen372
- Media Server372
Chapter 19 Firewall374
- Firewall374
- Firewall Overview374
- What You Need to Know about Firewall374
- Firewall375
- Firewall General Settings376
- What You Can Do in this Chapter376
- Protocol (Customized Services)377
- Access Control (Rules)378
- Add Customized Service378
- Add New ACL Rule379
- Dos381
- Firewall Rules Overview382
- Firewall Technical Reference382
- Guidelines for Security Enhancement with Your Firewall383
- Security Considerations384
Chapter 20 MAC Filter385
- MAC Filter385
- MAC Filter Overview385
- Add New Rule386
Chapter 21 Home Security388
- Home Security388
- Home Security Overview388
Chapter 22 Parental Control390
- Parental Control390
- Parental Control Overview390
- Parental Control Schedule390
- Add or Edit a Parental Control Profile391
- Define a Schedule392
- Parental Control Scheduled Profile392
- Parental Control Schedule and URL Filter393
- Add or Edit a Parental Control Profile395
Chapter 23 Scheduler Rule399
- Scheduler Rule399
- Scheduler Rule Overview399
- Scheduler Rule Settings399
- Add or Edit a Schedule Rule400
- Certificates401
- Certificates Overview401
Chapter 24 Certificates401
- Local Certificates401
- What You Can Do in this Chapter401
- What You Need to Know401
- Create Certificate Request403
- View Certificate Request404
- Trusted CA405
- Import Trusted CA Certificate406
- View Trusted CA Certificate407
- Certificates Technical Reference408
- Verify a Certificate409
Chapter 25 Voice411
- Voice411
- Voice Overview411
- What You Can Do in this Chapter411
- What You Need to Know about Voip411
- Before You Begin412
- SIP Account412
- Add or Edit SIP Account413
- SIP Service Provider418
- Provider Entry Add/Edit419
- SIP TLS Common423
- Phone424
- Phone Device424
- Phone Device Edit425
- Phone Region426
- Call Rule427
- Call History428
- Technical Reference429
- Quality of Service (Qos)437
- Phone Services Overview438
Chapter 26 Log443
- Log443
- Log Overview443
- What You Can Do in this Chapter443
- What You Need to Know443
- System Log444
- Security Log445
Chapter 27 Traffic Status446
- Traffic Status446
- Traffic Status Overview446
- WAN Status446
- What You Can Do in this Chapter446
- LAN Status448
- NAT Status449
Chapter 28 Voip Status450
- Voip Status450
- Voip Status Screen450
- ARP Table453
- ARP Table Overview453
Chapter 29 ARP Table453
- How ARP Works453
Chapter 30 Routing Table455
- Routing Table455
- Routing Table Overview455
Chapter 31 Multicast Status458
- Multicast Status458
- Multicast Status Overview458
- The IGMP Status Screen458
- The MLD Status Screen459
Chapter 32 Xdsl Statistics460
- Xdsl Statistics460
- Xdsl Statistics Overview460
Chapter 33 WLAN Station Status463
- WLAN Station Status463
- WLAN Station Status Overview463
- Cellular Statistics465
- Cellular Statistics Overview465
- Cellular Statistics Settings465
Chapter 34 Cellular Statistics465
Chapter 35 System467
- System467
- System Overview467
Chapter 36 User Account468
- User Account468
- User Account Overview468
- User Account Add or Edit469
Chapter 37 Remote Management472
- MGMT Services472
- Remote Management472
- Remote Management Overview472
- What You Can Do in this Chapter472
- Trust Domain473
- Add Trust Domain474
Chapter 38 SNMP476
- Snmp476
- SNMP Overview476
- SNMP Settings477
Chapter 39 Time Settings479
- Time479
- Time Settings479
- Time Settings Overview479
Chapter 40 Email Notification482
- Email Notification482
- Email Notification Overview482
- E-Mail Notification Edit483
Chapter 41 Log Setting485
- Log Setting485
- Log Setting Overview485
- Example Email Log488
Chapter 42 Firmware Upgrade489
- Firmware Upgrade489
- Firmware Upgrade Overview489
- Backup/Restore492
- Backup/Restore Overview492
Chapter 43 Backup/Restore492
- Reboot496
Chapter 44 Diagnostic497
- Diagnostic497
- Diagnostic Overview497
- What You Can Do in this Chapter497
- What You Need to Know497
- Diagnostic498
- Ag (CFM)499
- Ah (OAM)500
- OAM Ping501
- Part III: Troubleshooting and Appendices504
- Troubleshooting and Appendices504
Chapter 45 Troubleshooting505
- Power and Hardware Problems505
- Troubleshooting505
- Troubleshooting Overview505
- Device Access Problems506
- Internet Problems509
- Wifi Problems511
- USB Problems512
- Voip Problems512
- Getting more Troubleshooting Help513
- Upnp Problems513
Appendix A Customer Support514
Appendix B Wireless Lans519
Appendix C Ipv6532
Appendix D Services538
Appendix E Legal Information542

ZyXEL Communications EX3301-T0 - Part III: Troubleshooting and Appendices; Troubleshooting and Appendices

Table of Contents

Related product manuals