ZyXEL Communications VMG4380-B10A

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Chapter 36 Troubleshooting

VMG4380-B10A / VMG4325-B10A User’s Guide

289

I cannot open special applications such as white board, file transfer and video when I use the

MSN messenger.

1 Wait more than three minutes.

2 Restart the applications.

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Default Chapter3
- Table of Contents3
Contents Overview3
Table of Contents5
User's Guide15
PART I User's Guide15
Chapter 1 Introducing the Device17
- Overview17
- Ways to Manage the Device17
- Good Habits for Managing the Device17
- Applications for the Device18
- Internet Access18
- Homepna19
- Device's USB Support20
- Leds (Lights)21
- The RESET Button22
- Wireless Access23
- Using the WLAN/WPS Button23
Chapter 2 The Web Configurator25
- Accessing the Web Configurator25
Chapter 3 Quick Start33
- Overview33
- Quick Start33
- Quick Start Setup33
Chapter 4 Tutorials35
- Overview35
- Setting up an ADSL Pppoe Connection35
- Tutorials35
- Configuring the Wireless Network Settings38
- Setting up a Secure Wireless Network38
- Using WPS40
Technical Reference69
Part II: Technical Reference69
Chapter 5 Network Map and Status Screens71
- Overview71
- The Network Map Screen71
- The Status Screen72
- Broadband75
Chapter 6 Broadband75
- Overview75
- What You Can Do in this Chapter75
- What You Need to Know76
Chapter 7 Wireless101
- Overview101
- What You Can Do in this Chapter101
- Wireless101
- The General Screen102
- What You Need to Know102
- Basic (WEP Encryption)105
- No Security105
- More Secure (WPA(2)-PSK)107
- WPA(2) Authentication108
- The more AP Screen109
- Edit more AP110
- MAC Authentication111
- The WPS Screen112
- The WMM Screen114
- The WDS Screen115
- WDS Scan116
- The Others Screen117
- Technical Reference119
- The Channel Status Screen119
- Wireless Network Overview119
- Additional Wireless Terms121
- Wireless Security Overview121
- Signal Problems123
- Bss124
- Mbssid124
- Preamble Type125
- Wifi Protected Setup (WPS)125
- Wireless Distribution System (WDS)125
- How Wps Works128
Chapter 8 Home Networking133
- Home Networking133
- Overview133
- What You Can Do in this Chapter133
- What You Need to Know134
- Before You Begin135
- The LAN Setup Screen135
- The Static DHCP Screen138
- The Upnp Screen140
- Installing Upnp in Windows Example141
- Using Upnp in Windows XP Example143
- The Additional Subnet Screen149
- The 5Th Ethernet Port Screen150
- The STB Vendor ID Screen150
- The LAN VLAN Screen151
- DHCP Setup152
- Lans, Wans and the Device152
- Technical Reference152
- DNS Server Addresses153
- Lan Tcp/Ip153
Chapter 9 Routing155
Chapter 10 Quality of Service (Qos)161
- Overview161
- What You Can Do in this Chapter161
- What You Need to Know162
- The Quality of Service General Screen163
- The Queue Setup Screen164
- Adding a Qos Queue166
- The Class Setup Screen166
- Add/Edit Qos Class168
- The Qos Policer Setup Screen171
- Add/Edit a Qos Policer172
- The Qos Monitor Screen173
- Technical Reference174
- Overview155
- Routing155
- What You Can Do in this Chapter155
- The Routing Screen156
- Add/Edit Static Route157
- The Policy Forwarding Screen157
- Add/Edit Policy Forwarding159
- The RIP Screen159
- Quality of Service (Qos)161
Chapter 11 Network Address Translation (NAT)179
- Overview179
Chapter 12 Dynamic DNS Setup195
- Dynamic DNS Setup195
- Overview195
- What You Can Do in this Chapter195
- The DNS Entry Screen196
- What You Need to Know196
- Add/Edit DNS Entry197
- The Dynamic DNS Screen197
Chapter 13 Interface Group199
- Interface Group199
Chapter 14 USB Service205
Chapter 15 Firewall211
Chapter 16 MAC Filter221
Chapter 17 Parental Control223
Chapter 18 Scheduler Rules227
Chapter 19 Certificates229
Chapter 20 Log237
Chapter 21 Traffic Status241
- ARP Table Screen245
Chapter 22 ARP Table245
Chapter 23 Routing Table247
Chapter 24 IGMP Status249
Chapter 25 Xdsl Statistics251
Chapter 26 User Account255
Chapter 27 Remote Management257
- Overview257
- The Remote MGMT Screen257
Chapter 28 Client259
- Overview259
Chapter 29 TR-064261
- Overview261
- The TR-064 Screen261
Chapter 30 Time Settings263
Chapter 31 E-Mail Notification267
Chapter 32 Logs Setting269
Chapter 33 Firmware Upgrade273
Chapter 34 Configuration275
Chapter 35 Diagnostic278
Chapter 36 Troubleshooting283
- Power, Hardware Connections, and Leds283
- Device Access and Login284
- Internet Access286
- Wireless Internet Access287
- Upnp288
- USB Device Connection288
Appendix A Setting up Your Computer's IP Address291
- Overview278
- What You Can Do in this Chapter278
- What You Need to Know278
- Ping & Traceroute & Nslookup279
- OAM Ping Test281
- Overview275
- The Configuration Screen275
- The Reboot Screen277
- Diagnostic278
- Overview273
- The Firmware Screen273
- Configuration275
- Time Settings263
- Overview267
- The Email Notification Screen267
- Email Notification Edit268
- Logs Setting269
- Overview269
- The Log Settings Screen269
- Example E-Mail Log270
- Firmware Upgrade273
- Verifying Settings312
Appendix B IP Addresses and Subnetting313
Appendix C Pop-Up Windows, Javascripts and Java Permissions321
Appendix D Wireless Lans331
Appendix E Ipv6345
Appendix F Services353
Appendix G Legal Information357
- Safety Warnings359
Index361

ZyXEL Communications VMG4380-B10A - Page 289

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