Chapter 41 Troubleshooting
VMG8924-B10A and VMG8924-B30A Series User’s Guide
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41.5 USB Device Connection
The Device fails to detect my USB device.
1 Disconnect the USB device.
2 Reboot the Device.
3 If you are connecting a USB hard drive that comes with an external power supply, make sure it is
connected to an appropriate power source that is on.
4 Re-connect your USB device to the Device.
41.6 UPnP
When using UPnP and the Device reboots, my computer cannot detect UPnP and refresh My
Network Places > Local Network.
1 Disconnect the Ethernet cable from the Device’s LAN port or from your computer.
2 Re-connect the Ethernet cable.
The Local Area Connection icon for UPnP disappears in the screen.
Restart your computer.
I cannot open special applications such as white board, file transfer and video when I use the
MSN messenger.
1 Wait more than three minutes.
2 Restart the applications.
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