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ZyXEL Communications VMG8924-B10A - Usa Call Transfer

ZyXEL Communications VMG8924-B10A
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Chapter 21 Voice
VMG8924-B10A User’s Guide
262
USA Call Transfer
Do the following to transfer an incoming call (that you have answered) to another phone.
1 Press the flash key to put the caller on hold.
2 When you hear the dial tone, dial “*98#” followed by the number to which you want to transfer the
call.
3 After you hear the ring signal or the second party answers it, hang up the phone.
USA Three-Way Conference
Use the following steps to make three-way conference calls.
1 When you are on the phone talking to someone (party A), press the flash key to put the caller on
hold and get a dial tone.
2 Dial a phone number directly to make another call (to party B).
3 When party B answers the second call, press the flash key to create a three-way conversation.
4 Hang up the phone to drop the connection.
5 If you want to separate the activated three-way conference into two individual connections (with
party A on-line and party B on hold), press the flash key.
6 If you want to go back to the three-way conversation, press the flash key again.
7 If you want to separate the activated three-way conference into two individual connections again,
press the flash key. This time the party B is on-line and party A is on hold.
21.10.2.4 Phone Functions Summary
The following table shows the key combinations you can enter on your phone’s keypad to use
certain features.
Table 124 Phone Functions Summary
ACTION FUNCTION DESCRIPTION
*98# Call transfer Transfer a call to another phone. See Section 21.10.2.2 on page 259
(Europe type) and Section 21.10.2.3 on page 261 (USA type).
*66# Call return Place a call to the last person who called you.
*95# Enable Do Not Disturb Use these to set your phone not to ring when someone calls you, or
to turn this function off.
#95# Disable Do Not Disturb
*41# Enable Call Waiting Use these to allow you to put a call on hold when you are answering
another, or to turn this function off.
#41# Disable Call Waiting
**** IVR
Use these to set up Interactive Voice Response (IVR). IVR allows
you to record custom caller ringing tones (the sound a caller hears
before you pick up the phone) and on hold tones (the sound
someone hears when you put their call on hold).
#### Internal Call
Call the phone(s) connected to the Device.

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