After-sales Service
Contact Us
·Warranty policies
1)This product enjoys local maintenance service within one year
from the date of purchase. Please contact 360 authorized dealers
for specic details.
·Non-warranty policies
1)No valid purchase and warranty certicate, or expired warranty
period
2)Damage due to improper use, maintenance and servicing in
violation of the user manual, or damage or malfunctions due to
unauthorized disassembling, repairing, or modifying of the system
software
3)Collision, water intrusion, and bumping
4) Damage of the surface of the product such as outer casing,
LCD, or antenna during use, except for the crack of the outer
casing due to structural or material factors.
5) Damage caused by force majeure, or due to changes in national
policies and updates and improvements in carrier's technology
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EN
Customer service: zh-service@360.cn
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Instagram@360smartlife
Website:smart.360.com
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