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Why am I not receiving notifications?
1. Make sure the notifications settings are turned On.
2. Your mobile device must be within Bluetooth range of
your Cruz Hybrid watch.
3. Try restarting your Cruz Hybrid Watch.
4. Try force closing the Hybrid App on your mobile device
then reopening it.
5. If you still aren’t receiving notifications on your watch,
try restarting your phone.
How do I reset or restart my watch?
1. To reset your watch, swipe up to access the quick
settings menu and tap on the settings icon. Tap Reset
and tap on the green checkmark to reset the watch.
2. To restart your device, swipe up to access the quick
settings menu and tap on the settings icon. Swipe up
until you find the Restart option. Tap Restart and tap on
the green checkmark to confirm.
*Note* if you restart the watch, the activity data will not be deleted.
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