- Check the connection of the floating cable.
Disconnect and reconnect as needed.
- Check the status of the connectors at the ends of
your cables (damaged, rusted, etc.)
- Connection of the floating cable.
- Possibility of fault of the floating cable.
- Possibility of motor leakage.
The robot stops after a few minutes.
The robot moves slower than before.
No LED lit on charger
No LED lit on the battery pack
LED light does not change color on charger
The robot leaves traces on the floor or on the walls
- The robot is too heavy.
- The flow is not sufficient.
- Battery pack is near end of life
- Bad connection between the outlet and
charger.
- Bad connection between the charging cord and
battery pack
- Your electrical outlet is not working
- The power is not reaching the cleaner
- Battery pack is near end of life cycle
- The charging controls may not be functioning
- State of the brushes and/or transmission belts
- Check that the dirt collecting basket is not full.
- Check and clean if necessary the pump impeller or
the grid above the impeller (propeller at the top
of the robot towards the handle).
- Check if LED light stays on during cleaning cycle or
that the robot lasts the full cleaning cycle. Contact
after sales service if it does not.
- Check the status of the GFCI on your outlet.
- Plug in another appliance to see f electricity is
flowing to the outlet
- Check the connections charging cord to the battery
pack.
- Check if charger is connected to the outlet.
- Check that the robot lasts the full cleaning cycle
after fully charging the battery pack.
- Check the cable connections.
- Contact our Customer Service.
- Check that the battery pack is properly plugged into
the battery pack.
- Check the metal connectors in charging cord and on
battery pack for signs of damage. (Rust, corrosion,
etc)
- Contact our Customer Service.
- These brushes and belts are wear-and-tear parts,
Please check them and change them if necessary
Please contact www.8streme.eu if you have any other questions.
PROBLEM
CAUSE(S) SOLUTION(S)
Page 13
No LED lit on the battery pack
- Battery pack may not actually be fully charged.
- Possibility of motor problem.
- Battery pack is near end of life cycle.
- Check if the battery pack is charging abnormally
quickly.
- Wait until the charger has a green LED light before
using the robot.
- Check and clean if necessary the pump impeller or
the grid above the impeller (propeller at the top
of the robot towards the handle).
- Please contact your dealer or our after-sales service
at service@8streme.eu
EN
08 TROUBLESHOOTING
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