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A.O. Smith Vortex FPTU-80 User Manual

A.O. Smith Vortex FPTU-80
68 pages
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November 2015
100269085
Hybrid Electric
Heat Pump Water Heater
Installa on Instruc ons and
Use & Care Guide
Keep this manual in the pocket on heater for future reference whenever maintenance, adjustment or service is required.
Retain your original receipt as proof of purchase.
LOW LEAD
C
O
NTENT
DO NOT RETURN THIS UNIT TO THE STORE
Read this manual and the labels on the water heater before you install,
operate, or service it. If you have di culty following the direc ons, or
aren’t sure you can safely and properly do any of this work yourself:
Call our Technical Assistance Hotline at 1-888-479-8324 . We can help you with
installation, operations, troubleshooting, or maintenance. Before you call, write
down the model and serial number from the water heaters data plate.
Incorrect installa on, opera on, or service can damage the water heater, your house
and other property, and present risks including re, scalding, electric shock, and
explosion, causing serious injury or death.
Table of Contents Page
IMPORTANT SAFETY INFORMATION .................................3
GETTING STARTED ............................................................6
INSTALLATION ...................................................................7
DIAGNOSTIC CODES ........................................................20
TROUBLESHOOTING CHART ...........................................22
MAINTENANCE ............................................................... 28
REPAIR PARTS ILLUSTRATION ..........................................33

Questions and Answers:

A.O. Smith Vortex FPTU-80 Specifications

General IconGeneral
BrandA.O. Smith
ModelVortex FPTU-80
CategoryWater Heater
LanguageEnglish

Summary

IMPORTANT SAFETY INFORMATION

Safety Alert Symbols and Hazard Definitions

Defines DANGER, WARNING, CAUTION, NOTICE symbols and their meanings.

User Information and Maintenance Notes

Section for user to record purchase details and maintenance performed.

Risks During Installation and Maintenance

Details electric shock and lifting risks associated with installation and maintenance.

Risks During Operation: Scalding and Burns

Explains scalding risks from hot water and burn times at different temperatures.

Water Contamination, Fire, and Explosion Risks

Covers risks from water contamination, fire, and tank explosion.

Fire and Explosion Risk if Not Used for Two Weeks

Warns about hydrogen gas buildup and explosion risk after periods of non-use.

GETTING STARTED

Pre-Installation Review and Local Codes

Emphasizes reviewing instructions and checking local codes before starting.

Tools, Supplies, and Recommended Accessories

Lists necessary tools, supplies, and optional accessories for installation.

INSTALLATION

Step 1: Verify Home Readiness for Operation

Checks water pressure and thermal expansion tank requirements.

Step 2: Verify Installation Location Requirements

Ensures proper location, drain pan, and temperature regulation.

Installation Location Specifics

Covers space, floor, earthquakes, damage, enclosures, clearances, corrosive elements, ambient temperature.

Step 3: Removing the Old Water Heater

Provides detailed steps for safely disconnecting and removing the old unit.

Step 4: Installing the New Water Heater

Covers physical placement, drain pan, and initial setup warnings.

Step 5: Connecting the Condensate Pump

Details wiring and connection for optional condensate pump overflow shut-off.

Step 6: Installing Condensate Drain Lines

Explains how to connect condensate drain lines to a drain or pump.

Step 7: Connecting the T&P Relief Valve/Pipe

Covers proper installation of the temperature and pressure relief valve and its discharge pipe.

Step 8: Installing Shutoff and Mixing Valves

Guides on installing shutoff valves and thermostatic mixing valves.

Step 9: Connecting the Water Supply

Details connecting hot and cold water supply lines and pipe types.

Step 10: Verify Connections and Fill Tank

Instructions for checking connections and filling the tank to remove air.

Step 11: Making Electrical Connections

Covers electrical requirements, wiring, grounding, and safety precautions.

DIAGNOSTIC CODES

Unit Diagnostic Codes (ICE, HPO, EUC, ELC, SF, ECF, E20-E41, Edr)

Lists common display codes for unit status, heat pump, elements, and sensors.

Additional Diagnostic Codes (EPL, EDH, EoF, ECL, EEE, ECC, ECE)

Lists further diagnostic codes for power, discharge temp, pump, EEPROM, and compressor.

TROUBLESHOOTING

No Hot Water Diagnosis

Diagnosing electrical issues causing no hot water.

Checking and Resetting the ECO Button

Procedure for checking and resetting the Energy Cut Off button.

Troubleshooting T&P Relief Valve Drips

Addresses causes of T&P valve drips, like high pressure or expansion tank issues.

Addressing Water Odor Issues

Explains causes of water odor and potential solutions like anode replacement.

Troubleshooting Water Heater Sounds

Explains common sounds like expansion, sediment, or compressor noise.

Troubleshooting Temperature and Pressure Issues

Addresses issues of temperature too high, low water pressure, and insufficient hot water.

Troubleshooting Undersized Heaters and Leaks

Covers issues like undersized heaters, reversed connections, plumbing leaks, and element failures.

MAINTENANCE

Routine Maintenance Importance and Schedule

Explains the benefits of routine tasks and initial schedule after six months.

Draining and Flushing the Water Heater

Step-by-step guide for draining, flushing, and sediment removal.

Anode Rod Inspection and Replacement

Details anode rod inspection, replacement, and consumables.

Replacing Heating Elements and ECO

Instructions for replacing heating elements and the Energy Cut-Off switch.

T&P Relief Valve and Air Filter Maintenance

Covers T&P valve operation, inspection, and air filter cleaning/replacement.

Condensate Drain Maintenance

Guide for cleaning the condensate drain pan and lines.

REPAIR PARTS ILLUSTRATION

Key Replacement Parts Identification

Lists and illustrates major repairable components of the water heater.

Ordering Repair Parts Information

Provides details on how and what information is needed to order replacement parts.

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