Abbott NeuroSphere 3875 - Page 71

Table 6. Possible causes and soluons for potenal
issues
Problem Possible Cause Possible Soluon
Turn on Bluetooth®
wireless technology using
the instrucons in the
“Troubleshoong
messages” table.
Paent controller is
damaged or
malfunconing.
Replace the paent
controller.
Cannot nd or
connect to the
generator.
The device is not
supported.
Download the paent
controller app for your
system.
Use the device provided
by Abbo Medical or a
compable personal
Apple‡ iOS‡ device.
NOTE: For more
informaon on
compable devices, see
“Appendix A:
Downloading the Paent
Controller App”
(page 73).
Generator
Generator
Unavailable
message appears.
The generator is not in
range.
Decrease the distance
between the generator
and paent controller.
Low Generator
Baery message
appears.
The EPG baery needs
to be replaced soon.
Contact your clinician to
schedule a replacement.
Generator Baery
Depleted message
appears.
The EPG baery level is
too low to provide
therapy.
Contact your clinician to
schedule a replacement.
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