Table 6. Possible causes and soluons for potenal
issues
Problem Possible Cause Possible Soluon
Replace Generator
Soon message
appears.
The IPG is approaching
its end of service and
will need to be
replaced soon.
Contact your clinician to
schedule a replacement.
Replace Generator
message appears.
The IPG has reached
the end of its service.
Contact your clinician to
schedule a replacement.
Therapy
A program is invalid
or not available.
The program is missing
informaon.
Talk to your clinician
about reprogramming
your therapy.
No smulaon Smulaon is o,
possibly due to a
generator reset or
magnet applicaon.
Turn on smulaon using
the paent controller
app or magnet (if
enabled).
Smulaon turns o
unexpectedly.
The system impedance
is measuring
impedance and has
stopped smulaon
temporarily.
Smulaon will resume
when the impedance
measurement is
completed.
A magnet was used to
turn o smulaon.
Turn on smulaon to
resume therapy.
The generator
performed a reset.
Select a program and
turn on smulaon to
resume therapy.
The generator entered
Surgery mode.
If Surgery mode was
triggered in error, follow
the on-screen
nocaon to exit
Surgery mode.
The generator entered
MRI mode.
If MRI mode was
triggered in error, follow
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