21
Troubleshooting
If you have a setup problem, check the following:
Ethernet LED OFF: If the Ethernet LED fails to light up, check if the LAN port of
the Powerline adapter is connected correctly to the LAN port of the other device. If
the problem persists, use another cable to test the same connection.
Powerline LED or Connection LED OFF: Plug one Powerline adapter into a
power socket next to the other Powerline adapter. After approximately 10 seconds,
the LED should light up GREEN. It means the units are working fine. In that case you
would need to change the position of the used power sockets, as the distance
between is to far or they are located in different power phases, which can reduce the
distance.
If the Powerline LED or Connection LED is still off, when connected to power
sockets which are next to each other, reset both devices by pressing the RESET
button on each Powerline adapter for more than 10 seconds until all LEDs start
blinking. After that, continue with paragraph “How to install the ABUS Powerline
Adapter” to complete the configuration.
SURGE PROTECTED POWER STRIPS: Please note, operating Powerline adapters
on power strips with surge protection will reduce network speed and may even
prevent their usage.
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