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5. Warning and Error Messages
UV alarm Suspicious UV feature
-
Remove the suspicious bill
- Reduce the UV sensitivity
MG alarm Suspicious MG feature
-
Remove the suspicious bill
- Reduce the MG sensitivity
Chain error
Two or more bills
passed closely together
-
Adjust thickness adjustment
knob
- Verify the bill’s fitness
Double note
Two or more bills
passed together
-
- Adjust thickness adjustment
DD alarm
Check the size of the bill
(width)
- Verify the specific bill
- Reduce the DD sensitivity
Half error
Check for a mutilated
bill
-
Reset unit
The emergency stop is
activated
-
Turn the unit OFF and ON
again
Hopper sensor
error
or bills on the hopper
before turning the unit
-
- Get in contact with tech
support
Stacker sensor
error
or bills on the stacker
before turning the unit
- Get in contact with tech
support
Count sensor R
Right counting sensor
problem
-
- Get in contact with tech
Count sensor L
Left counting sensor
problem
-
Get in contact with tech
support