Acer ICONIA Tab W500 - System Component Troubleshooting

Acer ICONIA Tab W500

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Troubleshooting 4-15

Thermal Unit Failure 0

If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU:

Figure 4-12. Thermal Unit Failure

Start

Fan power wire well

connected?

Fan OK?

Heatsink well

seated?

BIOS OK?

Replace M/B

Check ConnectNo

Replace thermal

module

No

Seat it wellNo

Re-flash BIOS No

Table of Contents

Revision History2
General Information3
- Hardware Specifications5
- Table of Contents6
- Hardware Specifications and Configurations9
Operating System9
System Memory9
Audio Subsystem10
Dimensions and Weight10
Power Adapter and Battery10
I/O Ports11
Optional Items11
Special Keys and Controls11
Front View14
Tablet PC Tour14
Back View15
Top View15
Bottom View16
Left View16
Right View17
Dock Station/Keyboard Front View18
Dock Station/Keyboard Top View18
Dock Station/Keyboard Left View19
- Dock Station/Keyboard Right View19
- Indicators20
Using the Keyboard20
Lock Keys21
Windows Keys22
- Hotkeys23
- Armani EAB00 AMD Brazos Platform Rev.2.026
- Computer Specifications26
- Input Power26
- Specification Tables26
- System Block Diagram26
- Processor28
- System Board Major Chips28
- Processor Specifications29
- System Fan True Value Table29
- System Memory29
- Bios30
- Graphics Controller30
- Memory Combinations30
- Video Interface30
- Keyboard31
- LAN Interface31
- Hard Disk Drive (AVL Components)32
- Super-Multi Drive Interface32
- BD Drive Interface33
- Led 10.1”33
- Display Supported Resolution (GPU Supported Resolution)34
- Display Supported Resolution (LCD Supported Resolution)34
- Bluetooth Interface35
- Display Supported Resolution (LCD Panel Supported Resolution)35
- Audio Codec and Amplifier36
- Bluetooth Module36
- Camera36
- Mini Card36
- Audio Interface38
- Battery38
- USB Port38
- Wireless Module 802.11 B/G/N38
- Card Reader40
- HDMI Port40
- System Power Management40
- System DMA Specification41
- System LED Indicator41
- System Interrupt Specification42
- System IO Address Map43
- System Utilities45
- BIOS Setup Utility47
  - Navigating the BIOS Utility47
  - BIOS Information48
  - Parameters49
  - BIOS Main50
  - BIOS Boot52
  - BIOS Exit53
  - Exit Parameters53
- BIOS Flash Utilities54
- DOS Flash Utility55
- Insydeflash57
- Winflash Utility57
- LAN EEPROM Utility58
  - Lan Mac Change58
  - BIOS DMI Tools60
- DMI Utility60
  - Machine Maintenance63
  - Machine Disassembly and Replacement67
- Recommended Equipment67
- Replacement Requirements67
- AC Adapter68
- Pre-Disassembly Instructions68
- Disassembly Process69
- Main Screw List69
- Main Unit Disassembly Process70
- Screw List70
- Main Unit Disassembly Flowchart71
- Removing the Pad Cover72
- Removing the Battery Pack73
- Removing the Mini Card74
- Removing the 3G Module77
- Removing SSD Card Module78
- Removing the Thermal Module79
- Removing the Camera Module (on Pad Cover Side)80
- Removing the Motherboard Module81
- Removing the LCD Bracket Module82
- Removing the Camera Module (on Pad Bezel Side)83
- Docking Module Disassembly Flowchart84
- Screws84
- Removing the Top Case85
- Screws on Lower Cover85
- Removing the USB Cable86
- Removing the LAN Board87
- Removing the USB Board88
- Removing the K/B Bracket89
- Removing Button Board & Keyboard90
- Removing the Connector Board91
- Main Unit Reassembly Procedure92
- Replacing the Camera Module (on Pad Bezel Side)92
- Replacing the LCD Bracket Module93
- Replacing the Mother Board Module94
- Replacing the Camera Module (on Pad Cover Side)95
- Replacing the Thermal Module96
- Replacing SSD Card Module97
- Replacing 3G Module98
- Replacing Mini Card Module99
- Replacing the Battery Module102
- Replacing the Pad Cover Module103
- Docking Module Reassembly Process104
- Replacing the Connector Board104
- Replacing Button Board & Keyboard106
- Replacing the K/B Bracket107
- Replacing the USB Board108
- Replacing the LAN Board109
- Replacing the USB Cable110
- Replacing the Top Case Module111
  - Troubleshooting113
  - Common Problems115
  - Troubleshooting115
  - Computer Shuts down Intermittently116
- Power on Issues116
- No Display Issues117
  - No Post or Video117
  - Abnormal Video118
- LCD Failure119
- Touch Panel Failure120
- Internal Speaker Failure121
- Sound Problems121
- Microphone Failure123
- USB Failure124
- WLAN Failure125
- Bluetooth Failure126
- 3G Failure (Only for 3G Function SKU)127
- Card Reader Failure128
- Thermal Unit Failure129
- LAN Unit Failure130
- Keyboard Failure131
- Intermittent Problems132
- Other Functions Failure132
- Undetermined Problems132
- Post Code Range133
  - SEC Phase Post Code Table133
  - PEI Phase Post Code Table134
  - DXE Phase Post Code Table135
  - BDS Phase Post Code Table136
  - S3 Functions Post Code Table138
  - ACPI Functions Post Code Table139
  - SMM Functions Post Code Table139
  - Insydeh2Oddt Debugger Post Code Table140
  - Jumper and Connector Locations143
  - Mainboard Top143
  - Mainboard Bottom145
  - Clearing Password Check and BIOS Recovery147
  - RTC Battery148
- Clear CMOS Jumper149
- BIOS Crisis Recovery150
  - BIOS Crisis Recovery from USB Flash151
  - FRU List153
  - FRU (Field Replaceable Unit) List155
- ICONIA Tab WT500 Exploded Diagrams156
- Main Assembly Exploded Diagram156
- Docking Module Assembly Exploded Diagram158
- Main Unit Fru-List160
- Docking Fru-List165
- Model Definition and Configuration171
- ICONIA Tab W500173
- Model Definition173
- Test Compatible Components515
- Microsoft Windows 7 Environment Test516
- Online Support Information521

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