Acer ICONIA Tab W500 - LAN Unit Failure

Acer ICONIA Tab W500

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4-16 Troubleshooting

LAN Unit Failure 0

If the LAN Unit fails, perform the following, one at a time. Do not replace a non-defective FRU:

Figure 4-13. LAN unit Failure

Start

Check Docking

Board to MB cable

well connected?

Reinstall LAN

driver

Reassemble

Docking board

cable to MB

Check LAN driver

No

Replace

Docking board

Table of Contents

Revision History2
General Information3
- Hardware Specifications5
- Table of Contents6
- Hardware Specifications and Configurations9
Operating System9
System Memory9
Audio Subsystem10
Dimensions and Weight10
Power Adapter and Battery10
I/O Ports11
Optional Items11
Special Keys and Controls11
Front View14
Tablet PC Tour14
Back View15
Top View15
Bottom View16
Left View16
Right View17
Dock Station/Keyboard Front View18
Dock Station/Keyboard Top View18
Dock Station/Keyboard Left View19
- Dock Station/Keyboard Right View19
- Indicators20
Using the Keyboard20
Lock Keys21
Windows Keys22
- Hotkeys23
- Armani EAB00 AMD Brazos Platform Rev.2.026
- Computer Specifications26
- Input Power26
- Specification Tables26
- System Block Diagram26
- Processor28
- System Board Major Chips28
- Processor Specifications29
- System Fan True Value Table29
- System Memory29
- Bios30
- Graphics Controller30
- Memory Combinations30
- Video Interface30
- Keyboard31
- LAN Interface31
- Hard Disk Drive (AVL Components)32
- Super-Multi Drive Interface32
- BD Drive Interface33
- Led 10.1”33
- Display Supported Resolution (GPU Supported Resolution)34
- Display Supported Resolution (LCD Supported Resolution)34
- Bluetooth Interface35
- Display Supported Resolution (LCD Panel Supported Resolution)35
- Audio Codec and Amplifier36
- Bluetooth Module36
- Camera36
- Mini Card36
- Audio Interface38
- Battery38
- USB Port38
- Wireless Module 802.11 B/G/N38
- Card Reader40
- HDMI Port40
- System Power Management40
- System DMA Specification41
- System LED Indicator41
- System Interrupt Specification42
- System IO Address Map43
- System Utilities45
- BIOS Setup Utility47
  - Navigating the BIOS Utility47
  - BIOS Information48
  - Parameters49
  - BIOS Main50
  - BIOS Boot52
  - BIOS Exit53
  - Exit Parameters53
- BIOS Flash Utilities54
- DOS Flash Utility55
- Insydeflash57
- Winflash Utility57
- LAN EEPROM Utility58
  - Lan Mac Change58
  - BIOS DMI Tools60
- DMI Utility60
  - Machine Maintenance63
  - Machine Disassembly and Replacement67
- Recommended Equipment67
- Replacement Requirements67
- AC Adapter68
- Pre-Disassembly Instructions68
- Disassembly Process69
- Main Screw List69
- Main Unit Disassembly Process70
- Screw List70
- Main Unit Disassembly Flowchart71
- Removing the Pad Cover72
- Removing the Battery Pack73
- Removing the Mini Card74
- Removing the 3G Module77
- Removing SSD Card Module78
- Removing the Thermal Module79
- Removing the Camera Module (on Pad Cover Side)80
- Removing the Motherboard Module81
- Removing the LCD Bracket Module82
- Removing the Camera Module (on Pad Bezel Side)83
- Docking Module Disassembly Flowchart84
- Screws84
- Removing the Top Case85
- Screws on Lower Cover85
- Removing the USB Cable86
- Removing the LAN Board87
- Removing the USB Board88
- Removing the K/B Bracket89
- Removing Button Board & Keyboard90
- Removing the Connector Board91
- Main Unit Reassembly Procedure92
- Replacing the Camera Module (on Pad Bezel Side)92
- Replacing the LCD Bracket Module93
- Replacing the Mother Board Module94
- Replacing the Camera Module (on Pad Cover Side)95
- Replacing the Thermal Module96
- Replacing SSD Card Module97
- Replacing 3G Module98
- Replacing Mini Card Module99
- Replacing the Battery Module102
- Replacing the Pad Cover Module103
- Docking Module Reassembly Process104
- Replacing the Connector Board104
- Replacing Button Board & Keyboard106
- Replacing the K/B Bracket107
- Replacing the USB Board108
- Replacing the LAN Board109
- Replacing the USB Cable110
- Replacing the Top Case Module111
  - Troubleshooting113
  - Common Problems115
  - Troubleshooting115
  - Computer Shuts down Intermittently116
- Power on Issues116
- No Display Issues117
  - No Post or Video117
  - Abnormal Video118
- LCD Failure119
- Touch Panel Failure120
- Internal Speaker Failure121
- Sound Problems121
- Microphone Failure123
- USB Failure124
- WLAN Failure125
- Bluetooth Failure126
- 3G Failure (Only for 3G Function SKU)127
- Card Reader Failure128
- Thermal Unit Failure129
- LAN Unit Failure130
- Keyboard Failure131
- Intermittent Problems132
- Other Functions Failure132
- Undetermined Problems132
- Post Code Range133
  - SEC Phase Post Code Table133
  - PEI Phase Post Code Table134
  - DXE Phase Post Code Table135
  - BDS Phase Post Code Table136
  - S3 Functions Post Code Table138
  - ACPI Functions Post Code Table139
  - SMM Functions Post Code Table139
  - Insydeh2Oddt Debugger Post Code Table140
  - Jumper and Connector Locations143
  - Mainboard Top143
  - Mainboard Bottom145
  - Clearing Password Check and BIOS Recovery147
  - RTC Battery148
- Clear CMOS Jumper149
- BIOS Crisis Recovery150
  - BIOS Crisis Recovery from USB Flash151
  - FRU List153
  - FRU (Field Replaceable Unit) List155
- ICONIA Tab WT500 Exploded Diagrams156
- Main Assembly Exploded Diagram156
- Docking Module Assembly Exploded Diagram158
- Main Unit Fru-List160
- Docking Fru-List165
- Model Definition and Configuration171
- ICONIA Tab W500173
- Model Definition173
- Test Compatible Components515
- Microsoft Windows 7 Environment Test516
- Online Support Information521

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