After-sales service and warranty scope
rovide correct operation methods and maintenance items, provide valid car purchase ticets, warranty cards,
and the address and contact number of the warranty unit.
2.sers should operate correctly according to the product manual. Any performance failure caused by produc-
tion quality,according to relevant laws and national Three uarantees regulations,the company shall
uniformly fulll the Three uarantees obligations.
3.The company is responsible for the repair of faults outside the scope of the Three uarantees and the main
components after the Three uarantees period, but the fees shall be charged as appropriate.
4.If the battery replacement eceeds the Three uarantees period, the company will supply it at the e-factory
price, but the battery must be recycled one by one and returned to the battery manufacturer to ensure safety
and avoid environmental pollution.
- warranty period for maor parts
Details of warranty scope and term
It does not belong to the scope and content of the Three Guarantees:
1.Failure caused by users failure to use, maintain and adust according to the instruction manual.
2.The user disassembles and rets himself, as well as faults caused by non-compliance with the rules of use.
3.Faults caused by improper use, storage, or accidents.
4.There is no warranty card, and the receipt lin is not sent bac to our company, or vehicles with inconsistent
cards and goods.
5.earing parts and consumables shall not be provided in three pacs. Including brae, seat bag, plastic parts,
spokes, RIM, brake cable, surface scratch, etc.
6.The cost of self-repair without the consent of the special maintenance unit.
7.After the accessories leave the factory, the shell is scratched or the shell is damaged without repair. The lead is
scratched or broen without repair.
art name
Frame
arranty eriod ecept human factors
Warranty Service content
Natural open welding, desoldering and fracture
phenomena
aint patches fall o
5 years
12months
12months
12months
12months
12months
12months
15 days
6 months
Free replacement
Free replacement
Free replacement
Free replacement
Free replacement
alf-year renewal and
half-year maintenance
Since the date of delivery,
the capacity is less than
60. Free maintenance or
replacement
Free repair or replacement
Free replacement
front for Frame,
Fender, chain cover,
anger
andlebar, IM,
Sprocket, crank,
Front or rear ale,
Flywheel and other
rotating parts
Motor
Controller. charger
ithium battery
Inner tube
aint parts
Fuse, Bulb, cable. switch,
brake shoe
uter tire
Electroplating parts fall o
Damage or fracture of heat treatment parts
otor breaing, casing cracing. inding damage
Circuit damage and component damage
Ecessive capacity drop, no voltage
release, battery safety hazards
Air leaage caused by internal uality problems such
as trachoma will not be replaced after repair.
arge pieces fall o, obviously fade, blister, crac
ulnerable parts, not covered by warranty
eplacement for cracing within 1 month non-human factor
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