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Need help?Do you have a question about the ADT Smart Home IQ4 and is the answer not in the manual?
Learn how to move between pages and access information using touches, swipes, and scrolling.
Instructions on how to dismiss pop-up windows by swiping left or right.
How to access the message center via the upper right icon for Contact, Video Tutorials, Alerts/Alarms, and Messages.
Provides easy access to ADT's contact details like phone number, email, and website.
Watch videos to understand system and service better; touch thumbnails to play.
Displays system alerts and alarms, such as low battery, power failures, and system alarms.
View messages from your provider and learn how to dismiss them.
Send manual police, fire, or medical panic signals by touching the icon and selecting the emergency type.
Details Police, Fire, and Emergency siren patterns and signals sent to the monitoring station.
How to cancel an active emergency panic by touching 'Cancel' and entering a valid user code.
View active sensors and their status (Open, Closed, Tampered, etc.) and switch between views.
Quickly arm the system using 'Stay' (doors/windows) or 'Away' (all sensors) modes.
Configure Bypass, Exit Sounds, and Entry Delay options before arming the system.
Disarm the panel manually by entering a valid code; camera captures a photo upon disarm.
Disarm your system remotely by logging into the ADT Smart Services mobile application.
Connect your smartphone via Bluetooth for automatic disarming when the system is in range.
Step-by-step guide to pairing a Bluetooth device for touchless system disarming.
Details what happens when an alarm is triggered, including siren, red screen, and monitoring center contact.
Procedure for disarming false alarms and providing a verbal password to the monitoring agent.
Explains Police, Fire, and Emergency alarm signals triggered by specific events or panic buttons.
Provides tips for avoiding false alarms, such as system familiarity, proper usage, and testing.
Overview of the camera page displaying thumbnails, status, and playback options.
How to view individual photos, in full screen, and navigate between them.
Details photos captured during disarms, settings access attempts, and alarms.
Camera records video clips up to 4 minutes during alarms, stored locally on the panel.
Instructions to access ADT Smart Services portal to view photos on your smartphone.
How to access common settings by swiping down from the top of the panel screen.
View Security Status, Battery & Radios, and Wi-Fi/Bluetooth connections.
Adjust Volume, Brightness, and Language settings for the panel interface.
Navigate to the full settings page, including 'Advanced Settings' requiring a passcode.
Configure sound settings, temperature, device status, and access 'Advanced Settings'.
Utilize the 'Clean Screen' feature to clean the display without accidental touches.
Choose photos or a weather clock, and set automatic turn-off times for the panel.
Steps to add photos via Wi-Fi packs, Bluetooth, or the built-in Panel Access Point.
Instructions on how to select and delete photos from the panel's photo frame.
Defines Master, User, and Guest roles, and setting expiration dates for user codes.
Set up custom text notifications for individual user access or system usage.
Step-by-step guide to adding a new user, assigning roles, and setting codes.
Control lights directly on the panel, adjusting brightness and turning them ON/OFF.
Manage and control your home's lights remotely using the ADT Smart Services mobile app.
How to select individual lights, turn selected lights ON/OFF, and get their status.
View live video feeds from Alarm.com cameras on the 7-inch panel screen.
Access camera thumbnails and view individual camera feeds in full screen mode.
Cameras stream to the panel only if authorized via the Alarm.com customer website.
Listen in and speak to any room using Live View with Audio from the app or panel.
Press and hold the 'Talk' button to communicate using the camera's two-way audio.
Press the 'End' button to exit the live view with audio session.
Talk directly to visitors at the front door, verify identity, disarm, and unlock.
Receive doorbell notifications and choose to answer or dismiss the visitor.
Instructions to enable doorbell notifications via the Alarm.com website's Video Settings.
Utilize 'Talk' and 'System Armed' features during a doorbell interaction.
Check Wi-Fi connection status and view network details like SSID and connection type.
View Bluetooth status (ON/OFF) indicated by green or red icon.
Update the system to the current software version and view last update details.
Control multiple smart devices with pre-populated or custom scenes via touchscreen or app.
Set up custom scenes from the ADT Smart Services customer portal's Automation tab.
Allows up to 4 partitions for zone grouping, enabling personalized arming and disarming.
Page indicators show partition count; color codes (GREEN/ORANGE/RED) show arming status.
Control partitions via the smartservices.adt.co.uk customer site or mobile app.
Re-enter your code to access partitions; different codes grant access to specific or all partitions.
Assign Master or User codes to grant access to individual or multiple partitions for arming/disarming.
Grant new users access to individual or all partitions by checking the desired options.
Notes on planned future support for Z-Wave and camera partitioning via software updates.
Device compliance with FCC Part 15, limits for Class B digital devices, and radiation exposure.
Device compliance with Industry Canada license-exempt RSS standards and associated cautions.
Notes on product modifications, FCC Rules compliance, and potential radio frequency interference.
Recommendations for conducting a fire safety audit, checking appliances and flammable materials.
Importance of family fire escape plans, including route study and participation.
Tips for ensuring doors/windows open easily, keeping exits clear, and planning for rescues.
Guidance on quick escape, not fighting fires, assembly points, and calling the fire department.
Recommendations for weekly fire system tests and contacting local fire departments for inspections.
General