Advent Touch Print All-in-One Printer - Troubleshooting

9
3 Troubleshooting
Some problems can be resolved quickly by power cycling the printer: Turn off your printer,
wait five seconds, then turn on the printer.
Quick links for troubleshooting
Go to... For...
adventprintersupport.custhelp.com
– answers and resources, use Search or
select a support category.
– error codes/messages, use the error code
or message in the Search field.
– help with hardware issues.
adventprintersupport.custhelp.com/app/
go/aiodownloads
the latest software and firmware.
adventprintersupport.custhelp.com/app/
go/inkjetnetworking
answers about wireless networking.
adventprintersupport.custhelp.com/app/
go/manuals
instructions and recommended system
requirements; see the Extended User Guide
for your printer.
adventprintersupport.custhelp.com/app/
go/contact
issues you cannot resolve, provide:
– printer model (located on the front of the
printer)
– Advent Service Number (located inside
printer when you open the access door)
– computer model, operating system, and
version of ADVENT All-in-One Printer
Software