8.1 What to do if...
Problem Possible cause Remedy
You cannot activate or oper‐
ate the hob.
The fuse is blown. Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali‐
fied electrician.
You touched 2 or more sen‐
sor fields at the same time.
Touch only one sensor field.
Pause operates. Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time or the sensor is dam‐
aged.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Hob²Hood does not work. You covered the control pan‐
el.
Remove the object from the
control panel.
Automatic Heat Up does not
operate.
The zone is hot. Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting has
the same power as the func‐
tion.
The heat setting changes
between two levels.
Power management oper‐
ates.
Refer to "Daily use".
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no sound when you
touch the panel sensor
fields.
The sounds are deactivated. Activate the sounds. Refer to
"Daily use".
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and acti‐
vate it again.
comes on.
Child Safety Device or Lock
operates.
Refer to "Daily use".
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
ENGLISH 17
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