Problem Possible cause Remedy
The control panel becomes hot to
the touch.
The cookware is too large or you put
it too close to the control panel.
Put large cookware on the rear zones,
if possible.
There is no sound when you
touch the panel sensor fields.
The sounds are deactivated. Activate the sounds. Refer to "Daily
use".
comes on.
Child Safety Device or Lock oper‐
ates.
Refer to "Daily use".
comes on.
There is no cookware on the zone. Put cookware on the zone.
The cookware is unsuitable. Use cookware suitable for induction
hobs. Refer to "Hints and tips".
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen‐
sions. Refer to "Technical data".
and a number come on.
There is an error in the hob. Deactivate the hob and activate it
again after 30 seconds. If comes
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
9.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Give also three digit letter code for the
glass ceramic (it is in the corner of the glass
surface) and an error message that comes
on. Make sure, you operated the hob
correctly. If not the servicing by a service
technician or dealer will not be free of charge,
also during the warranty period. The
information about guarantee period and
Authorised Service Centres are in the
guarantee booklet.
10. TECHNICAL DATA
10.1 Rating plate
Model IKB64431XB PNC 949 492 696 00
Typ 61 B4A 00 AA 220 - 240 V / 400 V 2N, 50 - 60 Hz
Induction 7.2 kW Made in: Romania
Ser.Nr. ................. 7.2 kW
AEG
ENGLISH 19
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