AES iGate 1200 - User Manual

101101
8.000
RELAY
iGate 1200
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Site Wiring
TIP: Most technical calls received are due to installers using CAT5 or alarm cable
to power the unit.
NEITHER are rated to carry enough power! ( 1.2amp peak )
Please use the following cable:
Up to 2 metres ( 6 feet ) – Use minimum 0.5mm
2
( 18 gauge )
Up to 4 metres ( 12 feet ) – Use minimum 0.75mm
2
( 16 gauge )
Up to 8 metres ( 24 feet ) – Use minimum 1.0mm
2
( 14 gauge )
POWER CABLE
INGRESS PROTECTION
We recommend sealing all entry holes for prevention of insects that can
cause issues with a risk of shorting out components.
To maintain the IP55 rating please follow the sealing instructions included.
(also available online)
2
iGate Enclosure
(Install at height to allow the
internal antenna to find signal.)
DC Power Cable
(1.0mm2 – 8m MAX)
Note: PSU not supplied.
Can be purchased separately. 24v DC 1.2A peak.
SIM Preparation
Ensure you read all instructions before
continuing.
The SIM cards provided need activated
before use. Follow the instructions
provided or visit our telecoms website for
more details:
www.aesglobaltelecom.com
1
Ensure there is good
4G signal on site. 4G
units will fall back to
3G service in some
countries.
SITE SURVEY
This product requires a basic SMS SIM card. Ensure there is a data
allowance to avoid any potential charges.
Do not use a data only SIM, as this will not work in the unit.
Set up on a bench in workshop
BEFORE going to site.
Program the unit in the comfort
of your work bench and call
technical support should you
have any questions.
Please read this entire manual before installing this
product. A full comprehensive manual is available on
our website for additional information.
ENSURE THE POWER SUPPLY IS REGULATED & DOES NOT
EXCEED 28V AC/DC.
101101
8.000
R1
24V
DC IN
LIGHTNING PRONE AREAS MUST USE SURGE PROTECTION
FOR POWER SUPPLY!
Relay Connections
Example
4
See overleaf for
more PCB details
Turn Over
1
Power
3
24V DC IN
(Polarity Protected)
4G Antenna
- GSM Gate Opener
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
iGate 1200
Relay
8.000
RVT
RVT
RVT
RVT
Relay
Driveway
Gates
Gate
Controller

Summary

SIM Preparation

SIM Preparation

Ensure SIM cards are activated before use and follow provided instructions or visit the telecom website.

Site Survey

Site Survey

Check for good 4G signal and set up the unit on a bench before site installation.

Site Wiring

Site Wiring

Details on installing the iGate enclosure and connecting the DC power cable.

Relay Connections Example

Diagram illustrating how to connect the relay for gate control.

Power Requirements

Power Cable

Use appropriate cable size for the DC power supply, ensuring it does not exceed 28V AC/DC.

Surge Protection

Use surge protection for power supply in lightning-prone areas.

Ingress Protection

Ingress Protection

Seal entry holes to prevent insects and maintain IP55 rating, following sealing instructions.

Wiring Connections Overview

PCB Status LEDs

Explanation of LED indicators for PCB power status and connection.

SIM Orientation

Instructions for correctly orienting the SIM card when inserting or removing it.

Connection to Network

Diagram showing network connection points and modem LED indicator status.

Enclosure Installation

Enclosure Sealing

Drill holes in the enclosure carefully and use the cable gland for a waterproof seal.

Alternative Wiring Examples

Strike Lock Wiring

Diagram for connecting a strike lock using the relay.

Magnetic Lock Wiring

Diagram for connecting a magnetic lock using the relay.

App Usage Guide

Download and Install App

Download the 'AES Lite' app and select your product type for initial setup.

Site Information Entry

Open the app, enter site name and unit telephone number, then save.

Gate Control Functions

Use app functions like Open, Hold Open, Close, and check relay/signal status.

SMS Command Management

SMS Strings for Gate Control

List of SMS commands for checking status, managing numbers, and controlling the relay.

Maintenance and Warranty

Intercom Maintenance

Ensure components are sealed and check occasionally to prevent issues.

SIM Maintenance

Advise users to register SIMs for auto top-up or low balance reminders.

Environmental Information

Encourage use of take-back systems for proper recycling of the equipment.

Warranty Terms

Details the manufacturer's 2-year return-to-base warranty and exclusions.

Troubleshooting

No LEDs On

Check power supply voltage and fuse if the unit does not power up.

LED Flashing Rapidly

Check SIM, disable PIN, ensure voice SIM, verify reception, or change antenna.

Caller ID Function Not Working

Ensure number is not private, is programmed correctly, and has adequate GSM signal.

Reset; Default Unit

Procedure to power off, link terminals, switch on, and remove link to reset programming.

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

The iGate 1200 is a GSM gate opener designed to provide remote access control for gates and doors, utilizing cellular network technology. It allows users to manage access through calls, SMS messages, and a dedicated mobile application, offering convenience and enhanced security for residential and commercial properties.

Function Description

The core function of the iGate 1200 is to open and close gates or doors remotely. It achieves this by integrating with a GSM network, allowing authorized users to trigger a relay output by making a call to the unit's SIM card number. The unit recognizes the caller ID and, if authorized, activates the relay without answering the call, thus incurring no call charges for the user. This "caller ID access" is a primary method of operation.

Beyond simple opening and closing, the iGate 1200 offers various control modes. Users can initiate a "Momentary Trigger" for a brief opening, a "Hold Open Permanently" command to keep the gate open for an extended period, or a "Close after Holding" command to close a gate that was previously held open. These commands can be sent via SMS text messages or through the dedicated mobile application, "AES Lite."

The unit supports storing up to 100 numbers for caller ID access, making it suitable for properties with multiple authorized users. Programming these numbers, along with other settings like relay trigger time, security passcodes, and volumes, can be done via SMS commands or through the user-friendly AES Lite app. The app simplifies the setup process, allowing users to add new sites, enter unit telephone numbers, and select the product type for initial configuration.

For power, the iGate 1200 requires a 24V DC power supply, which is not included and must be purchased separately. It is crucial to use a regulated power supply that does not exceed 28V AC/DC and to use appropriate cable gauges for power connections to ensure optimal performance and prevent issues. The unit is designed with polarity protection for its 24V DC input.

The iGate 1200 is also capable of providing feedback on its status. Users can check the relay status (open or closed), view stored numbers, and monitor the GSM signal level remotely via SMS commands or the app. This allows for proactive management and troubleshooting.

Usage Features

The iGate 1200 is designed for ease of use and flexibility in managing access.

• Remote Access via Call: The primary and most convenient feature is opening gates by simply calling the unit's SIM card number. The unit identifies authorized numbers and triggers the gate without answering, making it cost-effective.
• Mobile Application Control (AES Lite): The "AES Lite" app (available for iOS and Android) provides a graphical interface for managing the gate opener. Users can:
  • Add and manage multiple sites.
  • Perform momentary triggers, hold open, and close commands.
  • Check the relay status and signal level.
  • Program caller ID numbers for access.
  • Adjust various settings like volumes, security passcodes, and relay trigger time.
  • Switch between different sites or intercoms if multiple units are managed.
• SMS Command Control: For users without the app or in situations where app access is not feasible, the iGate 1200 can be controlled using specific SMS commands. These commands allow for triggering the relay, latching it open, unlatching it, checking signal level, viewing stored numbers, and changing programming passcodes.
• Flexible Wiring Options: The unit offers various wiring configurations to integrate with different gate and door systems, including strike locks and magnetic locks. Diagrams are provided for guidance, emphasizing the importance of referring to specific lock wiring instructions.
• SIM Card Management: The device requires a basic SMS SIM card with a data allowance to avoid potential charges. It is crucial to use a voice-capable SIM, not a data-only SIM. The SIM card must be activated before use, and its orientation must be correct when inserted into the unit. The system should always be switched OFF when adding or removing the SIM card.
• Network Connection Monitoring: The unit features PCB status LEDs that indicate its power status, network searching activity, and successful connection to the GSM network, providing visual feedback on its operational state.

Maintenance Features

Proper maintenance ensures the longevity and reliable operation of the iGate 1200.

• SIM Card Maintenance: For pre-pay casual SIM cards, occasional top-ups are necessary. It is recommended to register the SIM card on the provider's website to enable auto top-up features or low balance reminders. This prevents service interruptions due to insufficient credit.
• Ingress Protection: The enclosure is designed to be fully sealed, but it is crucial to properly seal all entry holes after installation to prevent insects from entering. Insects can cause issues, including shorting out components. Following the provided sealing instructions helps maintain the IP55 rating.
• Surge Protection: In lightning-prone areas, it is essential to use surge protection for the power supply to protect the unit from damage.
• Troubleshooting Guide: A comprehensive troubleshooting section is provided to address common issues:
  • No LEDs on: Check power supply voltage and the fuse.
  • Unit powers up but LED flashes rapidly: This indicates the unit cannot detect the network. Solutions include verifying SIM card activation and credit, disabling PIN codes, ensuring it's a voice-capable SIM, checking reception, and considering an external antenna.
  • Caller ID function not working: Ensure the caller's number is not private or withheld, is correctly programmed, and that there is adequate GSM signal.
• Factory Reset: The unit can be reset to its default settings by following a specific procedure: power off, create a link across the "OPEN" terminals, power on, wait for the relay to click, and then remove the link. This process clears all current programming.
• External Antenna Details: If an external antenna is used, ensure the cable does not have sharp bends, the antenna is at an appropriate height, and it is not inside a metal enclosure, all of which can affect signal quality.
• Intercom Maintenance: Bug ingress is a common cause of unit failures. It is important to ensure all components are sealed and to check the unit occasionally. The panel should not be opened in rain or snow unless properly equipped to keep the internals dry, and it must be securely closed after maintenance.

The iGate 1200 is a robust and versatile GSM gate opener, offering advanced control and monitoring capabilities through its mobile app and SMS commands, making it an effective solution for modern access control needs.

AES iGate 1200 Specifications

General

Max Gate Weight	1200 lbs
Relay Output	Yes
Mobile App Support	No
Max Gate Length/Width	20 ft
Control Type/Options	Keypad, Remote Control
Safety Features	Obstruction Detection