agiliti Immerse - Warranty Conditions and Restrictions

Limited Product Warranty
Conditions and Restrictions
This warranty is valid only in accordance with the conditions set forth below:
The warranty applies to this Agiliti product only while:
— it remains in the possession of the Buyer and proof of purchase is demonstrated,
— it has not been subjected to accident, misuse, abuse, improper service, or modification,
— Claims are made within the warranty period.
— This warranty does not apply to any other products or devices sold separately regardless of
whether used with this product. Such other products or devices, to the extent sold with a
warranty, will be subject to the separate limited product warranty set forth in the user manual for
such product or device.
— Sizewise Manufacturing’s sole liability shall be discharged by replacing or repairing, at Sizewise
Manufacturing’s option, the product or its part or parts which are determined by Sizewise
Manufacturing to be defective under normal and proper use during the warranty period.
— Buyer shall notify Sizewise Manufacturing or the authorized Sizewise Manufacturing dealer
immediately but in no event more than seven (7) days after the date of discovery of any alleged
defect by contacting Sizewise Manufacturing Parts and Service at 800-814-9389 Monday through
Friday 8am–5pm local time.
— If the product or part should be returned to Sizewise Manufacturing, a return authorization
number (RA#) must be obtained by Buyer from Sizewise Manufacturing. The RA# will be valid for
21 days from the date it is issued.
— Buyer is responsible for any shipping, freight, handling, pickup, or delivery charges or fees
including without limitation any expediting fees involved with the delivery of the defective
product or parts to Sizewise Manufacturing’s factory for repair or replacement.
— If on-site technical service is required, as determined by Sizewise Manufacturing, a service
representative will be dispatched during Sizewise Manufacturing’s standard service hours Monday
through Friday 8am-5pm local time, provided the product is located within Sizewise
Manufacturing’s service territory.
— If Sizewise Manufacturing determines the problem with the product or part(s) is a result of
defective material or workmanship, the product or part will be replaced or repaired at the
discretion of Sizewise Manufacturing, and at no charge to the Buyer; however, this is subject to the
limitations and exclusions of this Limited Product Warranty.
— At the election of Sizewise Manufacturing, replacement parts may be new or refurbished; Sizewise
Manufacturing reserves the right to substitute materials if original materials are no longer available.
— If Sizewise Manufacturing determines the product or part that Buyer has requested warranty
services on are not covered by the warranty for any reason including, without limitation, because
it is outside of the warranty period, excluded from the warranty, or the warranty is void, Buyer
shall pay for the repair or replacement services, including parts and labor performed by Sizewise
Manufacturing at Sizewise Manufacturing’s prevailing time and material rates plus freight and
delivery.
— If Buyer declines the repair or replacement service upon notice from Sizewise Manufacturing that
it is not covered under warranty, Buyer shall reimburse Sizewise Manufacturing for all costs from
investigating and responding to Buyer’s request.
— Any costs to Buyer as referred to herein shall be at Sizewise Manufacturing’s prevailing time and
material rates plus any freight and delivery charges incurred by Sizewise Manufacturing.
— Any assistance provided by Sizewise Manufacturing outside the terms of this warranty does not waive
the limits of this warranty.
— Sizewise Manufacturing does not pay labor outside the United States.
— Any description of Sizewise Manufacturing’s products is for identification purposes only and is not
an express warranty.
— Loaned products, demo or sample products, and/or consumable products including without limitation
batteries and sheets are furnished to Buyer on an “AS IS WITH ALL FAULTS” basis.
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IFU0000073 Immerse User Manual